IV31937: DATA PROVIDER CORES ON ODM ERROR

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • This is a sysroute of APAR IV29791.  In the UNIX OS Agent 6.2.3
    FP1, the agent might crash with the following lines in the log
    file:
    
    (5069DDA4.011B-1:dkstats.c,1787,"get_cu_adptr") Error in
    get_cu_adptr():
    odm_get_list(): CFG_ODM_ACCESS.
    (5069DDA4.011C-1:dkstats.c,1788,"get_cu_adptr") Error :
    CFG_ODM_ACCESS.
    (5069DDA4.011D-1:stacktrace.cpp,101,"exit_with_notification")
    FATAL
    ERROR: Fatal error (11) detected.  Shutdown initiated.
    
    -------------------------------------------------------------
    
    The original error description for the AIX Premium agent is
    here:
    
    The aixDataProvider-61 process might core dump after receiving
    an ODM error.  The
    <hostname>_px_aixDataProvider-61_<timestamp>_01.log might have
    one of these two messages:
    
    ------------------------------------
    dkstats.c,1928,"get_cu_adptr") Error in get_cu_adptr():
                                   odm_get_list(): CFG_ODM_ACCESS.
    dkstats.c,1929,"get_cu_adptr") Error : CFG_ODM_ACCESS.
    dkstats.c,1936,"get_cu_adptr") Exit: 0xFFFFFFFF
    dkstats.c,1485,"reset_tbl") Active RAS1 Classes: EVERYT EVERYE
    EVERYU
    dkstats.c,1485,"reset_tbl") Entry
    ------------------------------------
    
    or (and this might occur on systems that have disks that do
    not store information in the ODM):
    
    ------------------------------------
    CP8: goto loop1
    iost_dkcnt: 43, last_dkstat[iost_dkcnt].diskname: [[,
    dkstat[iost_dkcnt].diskname: 0<88>^?
    ======System configuration has changed=========
    ...
    dkstats.c,2658,"updt_adptr_withpaths") Entry
    dkstats.c,2679,"updt_adptr_withpaths") Error in
    updt_adptr_withpaths():
                    odm_get_list(): 0519-100 libodm: Cannot open the
    object
                    class collection file.
                    Check path name and permissions.
    ------------------------------------
    
    The core dump generates the following stack trace:
    
    reset_tbl() at 0x10021808
    resetclean() at 0x1002198c
    reset() at 0x1002ad0c
    get_diskstats() at 0x1003207c
    adp_get_diskstats(0x2ff21804) at 0x10006ec0
    dt_CollectDiskData(0x309e94b0, 0x308e1d48) at 0x100388a8
    dt_CollectData(0x309e94b0, 0x308e1d48) at 0x1003d134
    itmTranslator(0x0) at 0x1003debc
    main(0x1, 0x2ff21b5c) at 0x100077d0
    
    RECREATE INSTRUCTIONS: None.
    

Local fix

Problem summary

  • Data provider cores on AIX Object Data Manager (ODM) error.
    
    The aixDataProvider-61 process might core dump after receiving
    an ODM error.  The
    <hostname>_px_aixDataProvider-61_<timestamp>_01.log might have
    one of these two messages:
    ------------------------------------
    dkstats.c,1928,"get_cu_adptr") Error in get_cu_adptr():
    odm_get_list(): CFG_ODM_ACCESS.  dkstats.c,1929,"get_cu_adptr")
    Error : CFG_ODM_ACCESS.
    dkstats.c,1936,"get_cu_adptr") Exit: 0xFFFFFFFF
    dkstats.c,1485,"reset_tbl") Active RAS1 Classes: EVERYT EVERYE
    EVERYU                    dkstats.c,1485,"reset_tbl") Entry
    ------------------------------------
    
    or (and this might occur on systems that have disks that do not
    store information in the ODM):
    
    ------------------------------------
    CP8: goto loop1
    iost_dkcnt: 43, last_dkstat[iost_dkcnt].diskname:
    [[,dkstat[iost_dkcnt].diskname:0<88>^?
    ======System configuration has changed=========
    ...
    dkstats.c,2658,"updt_adptr_withpaths") Entry
    dkstats.c,2679,"updt_adptr_withpaths") Error in
    updt_adptr_withpaths():
                    odm_get_list(): 0519-100 libodm: Cannot open the
    object class collection file.
                    Check path name and permissions.
    ------------------------------------
    
    The core dump generates the following stack trace:
    
    reset_tbl() at 0x10021808
    resetclean() at 0x1002198c
    reset() at 0x1002ad0c
    get_diskstats() at 0x1003207c
    adp_get_diskstats(0x2ff21804) at 0x10006ec0
    dt_CollectDiskData(0x309e94b0, 0x308e1d48) at 0x100388a8
    dt_CollectData(0x309e94b0, 0x308e1d48) at 0x1003d134
    itmTranslator(0x0) at 0x1003debc
    main(0x1, 0x2ff21b5c) at 0x100077d0
    

Problem conclusion

  • Code has been changed in order to manage ODM errors.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
       | fix pack | 6.2.3-TIV-ITM-FP0003
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV31937

  • Reported component name

    ITM AGENT UNIX

  • Reported component ID

    5724C040U

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-13

  • Closed date

    2012-12-27

  • Last modified date

    2013-05-10

  • APAR is sysrouted FROM one or more of the following:

    IV29791

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITM AGENT UNIX

  • Fixed component ID

    5724C040U

Applicable component levels

  • R623 PSY

       UP



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Document information


More support for:

Tivoli Components
ITM Agent UNIX V6

Software version:

623

Reference #:

IV31937

Modified date:

2013-05-10

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