APAR status
Closed as fixed if next.
Error description
Unable to use Gantt view of scheduler 7.5 Environment : App Server - IBM WebSphere Application Server 7.0 Version IBM Maximo Asset Management 7.5.0.0 Build 20110415-0030 DB Build V7500- 00 Tivoli's process automation engine 7.5.0.0-IFIX20111208-0708 Build 20110720-0539 DB Build V7500-723 HFDB Build HF7500-08 IBM Maximo Asset Management Scheduler 7.5.0.0-20111208-0708 Build 20110415-0030 DB Build V7500-19 HFDB Build HF7500-01 Server OS - Windows Server 2008 R2 6.1 build 7601 Service Pack 1 Database DB2 Problem Details: - Getting the following error when opening up Gantt view: === An exception occurred in the script. Error name: TypeError. Error description: Object doesn't support this property or method. Error number: -2146827850. Error message: Object doesn't support this property or method." === - Development have come to the following conclusion: === We have not yet determined what in the DB2 driver is triggering the DBTimestamp objects, as I know from the calls that the DB2 is not on z/OS. We have come across some Maximo framework level code that can be changed to alleviate the problem while we investigate the DBTimestamp further as it relates to DB2 JDBC driver. The change to this Maximo framework class converts the DBTimestamp object coming from the DB2 driver into a standard Date object so that we do not have issue with serialization when used in the context of Maximo Scheduler.
Local fix
Test fix provided and it has resolved the issue. Need a formal fix.
Problem summary
**************************************************************** * USERS AFFECTED: * * ALL * **************************************************************** * PROBLEM DESCRIPTION: * * UNABLE TO USE GANTT VIEW OF SCHEDULER 7.5 * **************************************************************** * RECOMMENDATION: * * Fixed in code. * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IV31910
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
750
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-11-13
Closed date
2012-11-27
Last modified date
2012-11-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
27 November 2012