IV31910: UNABLE TO USE GANTT VIEW OF SCHEDULER 7.5

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Unable to use Gantt view of scheduler 7.5
    
    Environment :
    
    App Server - IBM WebSphere Application Server 7.0
    Version
    IBM Maximo Asset Management 7.5.0.0 Build 20110415-0030 DB Build
    V7500-
    00
    Tivoli's process automation engine 7.5.0.0-IFIX20111208-0708
    Build
    20110720-0539 DB Build V7500-723 HFDB Build HF7500-08
    IBM Maximo Asset Management Scheduler 7.5.0.0-20111208-0708
    Build
    20110415-0030 DB Build V7500-19 HFDB Build HF7500-01
    Server OS - Windows Server 2008 R2 6.1 build 7601 Service Pack 1
    Database DB2
    
    Problem Details:
    
    - Getting the following error when opening up Gantt view:
    ===
    An exception occurred in the script. Error name: TypeError.
    Error
    description: Object doesn't support this property or method.
    Error
    number: -2146827850. Error message: Object doesn't support this
    property
    or method."
    ===
    
    - Development have come to the following conclusion:
    ===
    We have not yet determined what in the DB2 driver is triggering
    the DBTimestamp objects, as I know from the calls that the DB2
    is not on z/OS.
    
    We have come across some Maximo framework level code that can be
    changed to alleviate the problem while we investigate the
    DBTimestamp further as it relates to DB2 JDBC driver.
    
    The change to this Maximo framework class converts the
    DBTimestamp object coming from the DB2 driver into a standard
    Date object so that we do not have issue with serialization when
    used in the context of Maximo Scheduler.
    

Local fix

  • Test fix provided and it has resolved the issue. Need a formal
    fix.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ALL                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UNABLE TO USE GANTT VIEW OF SCHEDULER 7.5                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Fixed in code.                                               *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV31910

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    750

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-13

  • Closed date

    2012-11-27

  • Last modified date

    2012-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

Applicable component levels

  • R750 PSY

       UP



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Document information


More support for:

IBM Maximo Asset Management Scheduler

Software version:

750

Reference #:

IV31910

Modified date:

2012-11-27

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