IV31878: DRIVERTOOLS.SH UNABLE TO LIST UNUSED DRIVERS

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APAR status

  • Closed as program error.

Error description

  • Problem title
    driverTools.sh unable to list unused drivers
    
    Problem description
    As we may upgrade from ITNCM 6.2.0.3 to 6.3.x.x in early 2013,
    please include this fix into the respective 6.3.x.x version
    
    Business impact ( BusImpact )
    Unable to clean the unused drivers
    

Local fix

  • No workaround.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of ITNCM 6.2 FP3 and earlier and ITNCM 6.3 FP3 and     *
    * earlier                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * driverTools.sh not displaying all drivers that are unused.   *
    * This is due to the interrogation query not catering for      *
    * devices that have been deleted. deleted device still exist   *
    * in database but are marked as deleted.                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to 6.2 FP4 or ITNCM 6.3 FP4 or ITNCM 6.4.0.0 when    *
    * available                                                    *
    ****************************************************************
    

Problem conclusion

  • Code updated to ignore deleted devices drivers ids when
    calculating used drivers
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV31878

  • Reported component name

    N/C CONFIG MGR(

  • Reported component ID

    5724Z3100

  • Reported release

    620

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-12

  • Closed date

    2012-11-15

  • Last modified date

    2012-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    N/C CONFIG MGR(

  • Fixed component ID

    5724Z3100

Applicable component levels

  • R620 PSY

       UP

  • R630 PSY

       UP



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Document information


More support for:

Tivoli Netcool Configuration Manager

Software version:

620

Reference #:

IV31878

Modified date:

2012-11-15

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