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IV31700: ERROR: ERROR WHILE TRYING TO PROCESS THE STRING ORIG SN THEN PROBE CORES


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APAR status

  • Closed as program error.

Error description

  • /nco_p_huawei_M2000_mml -version
    
    Netcool/OMNIbus HUAWEI M2000 MML probe - Version 7.2.1
    (C) Copyright IBM Corp. 1994, 2007
    
    Netcool/OMNIbus Probe API Library Version 7.2.1
    Release ID: 3.0.5930
    API Release ID: 5.11.62
    Software Compile Date: Wed Dec 24 05:54:53 UTC 2008 on
    sol8-build2.hursley.ibm.com (SunOS 5.8 Generic_117350-33)
    
    Connecting to version Huawei M2000 version 3.
    
    start probe and gets the following error:
    
    Error: Error while trying to process the string orig SN
    
    then probe cores, test fix provided seems to have stopped coring
    logging this for official fix
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All user affected                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The probe might core when calling the strdup function in     *
    * processing the event on Solaris platform                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customer should upgrade to probe patch 3_2                   *
    ****************************************************************
    

Problem conclusion

  • The probe would not core when running on Solaris platform after
    enhancing the strdup function
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV31700

  • Reported component name

    HUAWEI M2000 MM

  • Reported component ID

    5724P14HM

  • Reported release

    100

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-09

  • Closed date

    2013-01-30

  • Last modified date

    2013-01-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    HUAWEI M2000 MM

  • Fixed component ID

    5724P14HM

Applicable component levels

  • R100 PSN

       UP

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Document information

Tivoli Netcool/OMNIbus


Software version:
100


Reference #:
IV31700


Modified date:
2013-01-30

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