IV31664: CANNOT START WEBSTART CLIENT AFTER SWITCHING BACK TO INTERNAL WEB SRV

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as documentation error.

Error description

  • ********************** START OF APAR OPEN TEMPLATE
    *********************
    * Please open an apar with the following severity and
    information:     *
    *
    *
    APAR Type:            Field
    Approver Initials:    RP
    Severity:             2
    Reported Release:     623
    Compid:               5724C04PS Tivoli Enterprise Portal Server
    
    ABSTRACT:
    Cannot start WebStart client after switching back to internal
    web server.
    
    
    PROBLEM DESCRIPTION:
    Followed directions to revert back to internal web server for
    TEPS, and reconfigure clients to use the internal web server,
    but the WebStart client will not start.
    
    
    RECREATE INSTRUCTIONS:
    Follow the instructions from page 404 of the ITM Tivoli 6.2.3
    FP1 Installation and Setup Guide in the section called:
    "Reverting from the IBM HTTP Server to the Internal Web Server"
    
    Under the "Web Start client" it needs a step number 3 as
    follows:
    3. Find the <resources> section and add this line directly under
    the
    last "<property name ...> line within the <resources> section.
        <property name="cnp.http.useIHS" value="false"/>
    
    The current steps number 3 and 4 should remain the same, just
    renumber
    them 4 and 5.
    
    
    LOCAL FIX:
    Add the following property to the the <resources>
    section of the tep.jnlpt file and reconfigure the TEPS:
    
    <property name="cnp.http.useIHS" value="false"/>
    
    *********************** END OF APAR OPEN TEMPLATE
    **********************
    

Local fix

  • Add the following property to the the <resources>
    section of the tep.jnlpt file and reconfigure the TEPS:
    

Problem summary

  • Followed directions to revert back to internal web server for
    TEPS, and reconfigure clients to use the internal web server,
    but the WebStart client will not start.
    

Problem conclusion

  • IBM Tivoli Monitoring V6.3 installation and setup guide has been
    updated with missing step under "Reverting from the IBM HTTP
    Server to the Internal Web Server" section:
    3. Find the <resources> section and add this line directly
    under the last "<property name ...> line within the <resources>
    section.
    <property name="cnp.http.useIHS" value="false"/>
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV31664

  • Reported component name

    TEPS

  • Reported component ID

    5724C04PS

  • Reported release

    623

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-09

  • Closed date

    2013-01-11

  • Last modified date

    2013-01-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Rate this page:

(0 users)Average rating

Document information


More support for:

Tivoli Components
ITM Tivoli Enterprise Portal Server V6

Software version:

623

Reference #:

IV31664

Modified date:

2013-01-11

Translate my page

Machine Translation

Content navigation