IV31601: ALCATEL 5620 CORBA PROBE : INACTIVITY PROPERTY TO FORCE PROBE SHUTDOWN AFTER EVENT SILENCE

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • It was discovered that even though the probe was able to ping
    the CORBA interface that the EMS had placed the probes
    connection into a state where no events could be received.
    
    IBM L3 requested an enhancement to allow this type of event
    inactivity to be catered for using a new property to define how
    long the probe remained connected to the EMS whilst no events
    had been received.
    

Local fix

  • Restart probe via an inactivity trigger in the object server
    using process control
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All user of nco_p_alcatel_5620_corba                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Probe stop receving events. Upon Inactivity triggered, probe *
    * ping the EMS and EMS replied successfully. However probe     *
    * still not receiving event from notification channel          *
    * (different channel than what used for Ping). Restarting the  *
    * probe (recreate the connection) did bring back the event     *
    * stream.                                                      *
    *                                                              *
    * Probe need to force Inactivity due to Pinging the EMS not    *
    * always reflect that everything is good on EMS.               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to nco_p_alcatel_5620_corba probe version 7_3        *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV31601

  • Reported component name

    ALCATEL 5620 SA

  • Reported component ID

    5724P17AS

  • Reported release

    100

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-08

  • Closed date

    2012-12-25

  • Last modified date

    2012-12-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R100 PSY

       UP



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Document information


More support for:

Tivoli Netcool/OMNIbus
Alcatel 5620 SAM

Software version:

100

Reference #:

IV31601

Modified date:

2012-12-25

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