IV31550: GETTING BLANK SCREEN WHEN TRYING TO EDIT PORTLET

 

APAR status

  • Closed as program error.

Error description

  • Customer says the following:
    
    
    1 -  login to Web UI using tipadmin
    
    2 - Under "User and Groups" - > Manage Users ->  Click button
    which says
    "Create User"
       - and cutomer created a user test1
    3 then customer  went in "Settings"->Portlets
    and I tried to edit a portlet (actually try to edit any) and
    customer  got blank screen.
    t)
    

Local fix

  • none avaiable
    

Problem summary

  • ****************************************************************
    * When editting portlets in "Settings"->Portlets" under
    * "User and Groups" - > Manage Users -> Create User" blan screen
    * can appear.
    ****************************************************************
    * RECOMMENDATION: Apply appropriate interim/fixpack when
    * available.
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
     | Interim Fix | 7.5.0-TIV-ILMT-FP0001
     | Interim Fix | 7.5.0-TIV-TAD4D-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV31550

  • Reported component name

    LICENSE METRIC

  • Reported component ID

    5724LMT00

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-07

  • Closed date

    2013-01-14

  • Last modified date

    2013-01-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LICENSE METRIC

  • Fixed component ID

    5724LMT00

Applicable component levels

  • R750 PSY

       UP

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Document information


More support for:

IBM License Metric Tool

Software version:

750

Reference #:

IV31550

Modified date:

2013-01-14

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