IV31318: UNABLE TO PERFORM A SEARCH FOR 'MATERIAL AND TOOLS' UNDER 'ACTUALS' ON MOBILE DEVICE

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APAR status

  • Closed as program error.

Error description

  • Mobile 7.1.1.0
    
    Trying to search for material and tools under actuals, unable to
    perform a search. Search does not return desired result.
    
    
    Steps to replicate:
    
    Launch mobile work manager 711
    Change work order status to INPRG
    Go to View ナ Actuals
    Change Tab to Material (or Tool)
    Click on New Row
    Click on Item look-up (mag glass)
    Click on the binoculars to search
    Type in Asphalt in the description field
    Click on Find
    RESULT:
    No results are returned, even if you can see the Asphalt is
    listed in the item description
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Maximo Mobile Users                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When trying to filter an item or tool, in material or tool   *
    * tabs, the search finds nothing unless the whole name or      *
    * description is informed.                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * No recommendations                                           *
    ****************************************************************
    

Problem conclusion

  • The search in the filter was considering only the exact match of
    the object or the description. The problem was fixed executing
    the search not considering only the exact match.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV31318

  • Reported component name

    MOBILE WORK MAN

  • Reported component ID

    5724R62WM

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-05

  • Closed date

    2012-12-13

  • Last modified date

    2012-12-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UNKNOWN
    

Fix information

  • Fixed component name

    MOBILE WORK MAN

  • Fixed component ID

    5724R62WM

Applicable component levels

  • R711 PSY

       UP



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Document information


More support for:

IBM Maximo Mobile Work Manager
Mobile Work Mgr

Software version:

711

Reference #:

IV31318

Modified date:

2012-12-13

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