Direct links to fixes
APAR status
Closed as program error.
Error description
Product: Tivoli Network Manager Version: 3.8, 3.9 Component: AssocAddress Agent Symptom: The AssocAddress agent use the index of the entry in ipAddrTable and according to RFC1213, the index of ipAddrTable should be ipAdEntAddr. However, in some Alteon ADC and VADC devices, the index of ipAddrTable is having a different value than ipAdEntAddr, i.e. ipAdEntAddr with index IP.IP.IP.112 is having IP.IP6.IP.114 as it's value: ipAdEntAddr.IP.IP.IP.112: IP.IP.IP.114 Resolution: Update the AssocAddress agent to use the actual ipAdEntAddr value, instead of using the index of the ipAddrTable entry.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNM-IP 3.9 on all platform, i.e. Windows, Linux, Solaris * * and AIX * **************************************************************** * PROBLEM DESCRIPTION: * * Unable to discovery Redware Alteon Application Delivery * * Controller (ADC) and VADC (Virtual ADC) properly * **************************************************************** * RECOMMENDATION: * * Upgrade to ITNM-IP | fix pack | 3.9.0-ITNMIP-FP0004 * * | fix pack | 3.8.0-ITNMIP-FP0007 * **************************************************************** The AssocAddress agent use the index of the entry in ipAddrTable and according to RFC1213, the index of ipAddrTable should be ipAdEntAddr. However, in this particular Aldeon ADC device, the index of ipAddrTable is having a different value than ipAdEntAddr, i.e. ipAdEntAddr with index x.x.x.112 is having x.x.x.114 as it's value: ipAdEntAddr.x.x.x.112: x.x.x.114
Problem conclusion
Introduce a new option called UseSnmpIpValue for AssocAddres agent to use the actual ipAdEntAddr value instead of using the index of the ipAddrTable entry, if the device's matches the OID filter defined in this flag. By default, the agent will use the IP value from ipAdEntAddr column for Alteon devices.
Temporary fix
Comments
APAR Information
APAR number
IV31296
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
380
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-05
Closed date
2013-05-16
Last modified date
2013-07-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
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Document Information
Modified date:
29 July 2013