IV31246: WLCFTAP FAILS ON 64BIT WINDOWS 2012 and 8

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APAR status

  • Closed as program error.

Error description

  • Environment: 411 and 431 endpoint on 64bit Windows 2012 and
    8 platform
    
    Description: wlcftap.exe faults in the Endpoint self-check
    diagnostics and posting an event to the
    application event log:
    Faulting application name: wlcftap.exe, version: 0.0.0.0, time
    stamp:
    0x4d9ecb73
    Faulting module name: msvcrt.dll, version: 7.0.9200.16384, time
    stamp:
    0x5010ac20
    Exception code: 0xc0000005
    Fault offset: 0x0000000000013b02
    Faulting process id: 0xa14
    Faulting application start time: 0x01cdad3522edbcdc
    Faulting application path:
    C:\Tivoli\lcf\bin\w32-ix86\mrt\wlcftap.exe
    Faulting module path: C:\Windows\system32\msvcrt.dll
    Report Id: 60c05d86-1928-11e2-93f4-0050568925b9
    Faulting package full name:
    Faulting package-relative application ID:
    .
    When users run wlcftap command manually, the command also fails.
    But wlcftap with arguments(-a, -B, -d, -k, -P, -r) works
    without errors. wlcftap with no arguments(printing version
    information from the currently running TivoliAP.dll) just fails.
    

Local fix

  • wlcftap-W32.exe works on 64bit Windows.
    Users can wlcftap-W32.exe instead of wlcftap-AMD64.exe
    temporarily.
    

Problem summary

  • ERROR DESCRIPTION:
    
    Environment: 411 and 431 endpoint on 64bit Windows 2012 and
    8 platform
    
    Description: wlcftap.exe faults in the Endpoint self-check
    diagnostics and posting an event to the
    application event log:
    Faulting application name: wlcftap.exe, version: 0.0.0.0, time
    stamp:
    0x4d9ecb73
    Faulting module name: msvcrt.dll, version: 7.0.9200.16384, time
    stamp:
    0x5010ac20
    Exception code: 0xc0000005
    Fault offset: 0x0000000000013b02
    Faulting process id: 0xa14
    Faulting application start time: 0x01cdad3522edbcdc
    Faulting application path:
    C:\Tivoli\lcf\bin\w32-ix86\mrt\wlcftap.exe
    Faulting module path: C:\Windows\system32\msvcrt.dll
    Report Id: 60c05d86-1928-11e2-93f4-0050568925b9
    Faulting package full name:
    Faulting package-relative application ID:
    .
    When users run wlcftap command manually, the command also fails.
    But wlcftap with arguments(-a, -B, -d, -k, -P, -r) works
    without errors. wlcftap with no arguments(printing version
    information from the currently running TivoliAP.dll) just fails.
    

Problem conclusion

  • If this error occurs, Task, wep, wadminep will work fine.
    
    The fix for this problem will be included in the next GA interim
    fix.
    

Temporary fix

  • wlcftap-W32.exe works on 64bit Windows.
    Users can wlcftap-W32.exe instead of wlcftap-AMD64.exe
    temporarily.
    

Comments

APAR Information

  • APAR number

    IV31246

  • Reported component name

    MGMT. FRAMEWORK

  • Reported component ID

    5698FRA00

  • Reported release

    411

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-02

  • Closed date

    2012-11-04

  • Last modified date

    2012-11-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MGMT. FRAMEWORK

  • Fixed component ID

    5698FRA00

Applicable component levels

  • R431 PSY

       UP



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Document information


More support for:

Tivoli Management Framework

Software version:

411

Reference #:

IV31246

Modified date:

2012-11-04

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