Fixes are available
APAR status
Closed as program error.
Error description
Please open an apar with the following severity and information: Severity: 2 Approver: MK Reported Release: 622 FP5 Compid: 5724C04LN Linux OS Agent Abstract: kcawd restarted when cpuThreshold set Environment: ITM 622 Problem Description: When the cpuThreshold value is specified in the kcawd_default.xml or kcawd.xml file for Watchdog, it can result in the Watchdoig process (kcawd) to be continually restarted (up to the maximum restarts for the day). This is due to an incorrect calculation for the CPU percentage for the process when kcawd is first started. This problem can also result in the Process System CPU (Percent) and Process User CPU (Percent) values displayed on the Agents' Runtime Status workspace to be inaccurate or greater than 100% when an agent is first started. Local fix/workaround: Stop the OS Agent, remove the <cpuThreshold> specification in the kcawd_default.xml or kcawd.xml file, then restart the OS Agent. Related Files and Output: None.
Local fix
Local fix/workaround: Stop the OS Agent, remove the <cpuThreshold> specification in the kcawd_default.xml or kcawd.xml file, then restart the OS Agent.
Problem summary
Watchdog process (kcawd) restarted when cpuThreshold set. When the cpuThreshold value is specified in the kca_default.xml or kca.xml file for Watchdog, it can result in the Watchdog process (kcawd) to be continually restarted (up to the maximum restarts for the day). This is due to an incorrect calculation for the CPU percentage for the process when the process is first started. This problem can also occur when other agents which are being monitored are started. This problem can also result in the Process System CPU (Percent) and Process User CPU (Percent) values displayed on the Agents' Runtime Status workspace to be inaccurate or greater than 100% when an agent is first started.
Problem conclusion
The code was changed to correctly calculate the CPU percentage when the kcawd process or agent is started. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.3-TIV-ITM-FP0003
Temporary fix
Stop the OS Agent, remove the <cpuThreshold> specification in the kca_default.xml or kca.xml file, then restart the OS Agent.
Comments
APAR Information
APAR number
IV31183
Reported component name
ITM AGENT LINUX
Reported component ID
5724C04LN
Reported release
622
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-31
Closed date
2012-12-12
Last modified date
2013-05-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITM AGENT LINUX
Fixed component ID
5724C04LN
Applicable component levels
R622 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"622"}]
Document Information
Modified date:
30 December 2022