IV30980: WINDOWS_CUSTOM_EXTRACT_AND_INSTALL.SH FAILS WITH COPCOM123E A SHELL COMMAND ERROR OCCURRED: EXIT CODE=1

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The scenario is a software module installation by using the
    windows extract and install workflow provided by TPM 7.2.1.
    The software product installation failed with the following
    error:
    ----
    COPCOM123E A shell command error occurred: Exit code=1, Error
    stream="'/c' is not recognized as an internal or external
    command, operable program or batch file.
    
    ", Output stream="".
    ---
    

Local fix

  • Change the following line of the workflow
    Windows_Custom_Extract_and_Install.sh from:
    .
    var create_path_cmd = Jython['if not exist "' +
    installer_full_path + '"cmd /c mkdir "' + installer_full_path +
    '"']
    .
    to:
    var create_path_cmd = Jython['if not exist "' +
    installer_full_path + '" cmd /c mkdir "' + installer_full_path +
    '"']
    

Problem summary

  • This is reslove in TPM721IF0004
    

Problem conclusion

  • This is reslove in TPM721IF004
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV30980

  • Reported component name

    TIV PROVISIONIN

  • Reported component ID

    5608TPM00

  • Reported release

    720

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-30

  • Closed date

    2013-01-21

  • Last modified date

    2013-01-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV PROVISIONIN

  • Fixed component ID

    5608TPM00

Applicable component levels

  • R721 PSY

       UP



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Document information


More support for:

Tivoli Provisioning Manager

Software version:

720

Reference #:

IV30980

Modified date:

2013-01-21

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