IV29898: GET FACILITIES RETURNS ALL WORK ORDERS AND REQUESTS. NEED TO FILTER OUT COMPLETED WORK

APAR status

• Closed as fixed if next.

Error description

• We are currently using Tririga Professional Edition ver.7.6 and
  we have
  had an ongoing issue with the Tririga Get.Facilities web based
  work
  request application.  The load time for the status page that
  displays
  the associated work requests/ work orders increases dramatically
  as the
  number of work orders increases.  There is currently no way to
  filter
  the status of the work orders to be displayed (i.e. Open,
  Closed,
  Terminated, All). It has become almost unusable for users that
  have
  hundreds of work orders.
  .
  Business impact ( BusImpact )
  It has become almost unusable for users that have hundreds of
  work
  orders.
  
  Issue can be replicated and demonstrated at TRIRIGA
  

Local fix

• NA
  

Problem summary

• Work orders is now filtering out the completed works. Issue has
  been given to the customer and tested by customer support.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R970 PSY

     UP