Fixes are available
APAR status
Closed as program error.
Error description
v3.9-GA, FP1, FP2 - platform independent. When Adaptive polling is enabled, poller does not to stop or resume polling upon meeting the filter cretiria when users are navigating through NetworkViews. This is due to database locks created by Topoviz on ncim,ncpgui tables while accessing NetworkViews preventing Poller to function accurately. Steps to replicate: 1) Create a Filterd NetworkView with following condition: e.g. activeEvent.Tally < 10 2) Create Poll policy (Chassis/Interface ICMP) and associate above NetworkView and enable the policy. 3) Keep few devices down, so that we get continuous fail events. (You can implement iptables rules to block traffic) 4) Open NetworkViews panel and keep navigating NetworkViews. At this point, poller won't stop polling devices even after Tally becoming 10 or more.
Local fix
Do not use/open NetworkViews panel.
Problem summary
**************************************************************** * USERS AFFECTED: * * ALL ITNM 3.9 Poller users * **************************************************************** * PROBLEM DESCRIPTION: * * ADAPTIVE POLLING IS NOT EFFECTIVE WHEN USERS ARE ACTIVELY * * NAVIGATING THROUGH NETWORKVIEWS DUE TO DATABASE LOCKS * **************************************************************** * RECOMMENDATION: * * | fix pack | 3.9.0-ITNMIP-FP0003 * ****************************************************************
Problem conclusion
Advised customer to go to FixPack3 that has fix of 'IV29897'. Part of Pervasive fixes and other cumulative fixes merged in Fix Pack 3 resolve this issue.
Temporary fix
Comments
APAR Information
APAR number
IV29897
Reported component name
NC/PRECISIONIP
Reported component ID
5724O52RC
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-10
Closed date
2013-02-19
Last modified date
2013-02-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NC/PRECISIONIP
Fixed component ID
5724O52RC
Applicable component levels
R390 PSN
UP
R390 PSY
UP
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Document Information
Modified date:
19 February 2013