IV29794: XML TAGS INCLUDED IN THE EVENT DESCRIPTION

IBM Tivoli Monitoring: Windows (R) OS Agent 6.2.3.1-TIV-ITM_WIN-IF0003

APAR status

• Closed as program error.

Error description

• Approver Initials:    gc
  Severity:             3
  Reported Release:     622
  Compid:               5724C040W   ITM Windows OS agent
  
  
  PROBLEM DESCRIPTION:
    When displaying the "description" attribute of the
    Event Log attribute group for the ITM Windows agent,
    extra data is appended with an XML tag such as <EventData>
    <Data> or <UserData> or similar ones.
  
  RECREATE INSTRUCTIONS:
    Display the event description of the events in the TEP
  

Local fix

• Set the following environment variable in the KNTENV
   configuration file:
  
   NT_LOG_APPEND_XML_DATA=0
  

Problem summary

• Problem Description: XML TAGS INCLUDED IN THE EVENT DESCRIPTION
  
  Problem/Problem Summary: In Windows 2008, When displaying the
  "description" attribute of the Event Log attribute group for the
  ITM Windows agent, extra data is appended with an XML tag such
  as <EventData> <Data> or <UserData> or similar ones.
  
  The problem is associated to the wrong default value for the
  NT_LOG_APPEND_XML_DATA environment variable.
  This variable is used to specify if the event description in XML
  format should be appended to the plane description of the event
  or not.
  If the parameter is not specified, the default should be
  equivalent to 0 (do not append the xml information).
  On the contrary the default is set to 1 (append the xml
  information to the event description).
  

Problem conclusion

• The default value for NT_LOG_APPEND_XML_DATA has been set to 0.
  
  The fix for this APAR is contained in the following maintenance
  package:
  | interim fix | 6.2.3.1-TIV-ITM_WIN-IF0002
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM AGENT WINDO

• Fixed component ID

  5724C040W

Applicable component levels

• R622 PSY

     UP

• R623 PSY

     UP

• R610 PSN

     UP

• R620 PSN

     UP

• R621 PSN

     UP