IV29694: RESTARTING STOPPED PURE EVENTS ARE NOT CLEARED FROM SEC

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APAR status

  • Closed as documentation error.

Error description

  • When setting the KFW_CMW_SITUATION_ADMIN_SUPPRESS=N environment
    
    variables in the Tivoli Enterprise Portal Server it properly
    shows "Stopped" events at the Tivoli Enterprise Portal client.
    The problem is when pure events are stopped and restarted from
    the Tivoli Enterprise Portal client's "Situation Event Console"
    the stopped event is not cleared from the SEC.
    
    RECREATE INSTRUCTIONS:
    Set the KFW_CMW_SITUATION_ADMIN_SUPPRESS environment variable to
    N. By default this environment variable is set to Y. This will
    allow stopped events to be shown in the tep client.
    
    - stop a pure situation, and this situation will be displayed in
      the TEP SEC -> OK
    - in the SEC -> right mouse -> start this sit, after starting
      the Sit, the Sit is still present in the SEC and is NOT
      removed from the SEC.
    

Local fix

  • Recycle the TEPS
    

Problem summary

  • When setting the KFW_CMW_SITUATION_ADMIN_SUPPRESS=N environment
    variables in the Tivoli Enterprise Portal Server it properly
    shows "Stopped" events at the Tivoli Enterprise Portal client.
    The problem is when pure events are stopped and restarted from
    the Tivoli Enterprise Portal client's "Situation Event Console"
    the stopped event is not cleared from the SEC.
    

Problem conclusion

  • A new topic has been added to the IBM Tivoli Monitoring v6.3
    Troubleshooting Guide for restarting a situation for a pure
    event that does not clear it from the console.  The related
    environment variables have also been added to the Installation
    and Setup Guide, KFW_CMW_SITUATION_ADMIN_SUPPRESS and
    KFW_CMW_SITUATION_FANOUT_SUPPRESS.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV29694

  • Reported component name

    TEPS

  • Reported component ID

    5724C04PS

  • Reported release

    623

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-08

  • Closed date

    2012-11-27

  • Last modified date

    2012-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Tivoli Components
ITM Tivoli Enterprise Portal Server V6

Software version:

623

Reference #:

IV29694

Modified date:

2012-11-27

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