APAR status
Closed as documentation error.
Error description
When setting the KFW_CMW_SITUATION_ADMIN_SUPPRESS=N environment variables in the Tivoli Enterprise Portal Server it properly shows "Stopped" events at the Tivoli Enterprise Portal client. The problem is when pure events are stopped and restarted from the Tivoli Enterprise Portal client's "Situation Event Console" the stopped event is not cleared from the SEC. RECREATE INSTRUCTIONS: Set the KFW_CMW_SITUATION_ADMIN_SUPPRESS environment variable to N. By default this environment variable is set to Y. This will allow stopped events to be shown in the tep client. - stop a pure situation, and this situation will be displayed in the TEP SEC -> OK - in the SEC -> right mouse -> start this sit, after starting the Sit, the Sit is still present in the SEC and is NOT removed from the SEC.
Local fix
Recycle the TEPS
Problem summary
When setting the KFW_CMW_SITUATION_ADMIN_SUPPRESS=N environment variables in the Tivoli Enterprise Portal Server it properly shows "Stopped" events at the Tivoli Enterprise Portal client. The problem is when pure events are stopped and restarted from the Tivoli Enterprise Portal client's "Situation Event Console" the stopped event is not cleared from the SEC.
Problem conclusion
A new topic has been added to the IBM Tivoli Monitoring v6.3 Troubleshooting Guide for restarting a situation for a pure event that does not clear it from the console. The related environment variables have also been added to the Installation and Setup Guide, KFW_CMW_SITUATION_ADMIN_SUPPRESS and KFW_CMW_SITUATION_FANOUT_SUPPRESS.
Temporary fix
Comments
APAR Information
APAR number
IV29694
Reported component name
TEPS
Reported component ID
5724C04PS
Reported release
623
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-08
Closed date
2012-11-27
Last modified date
2012-11-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSCTLMQ","label":"ITM Tivoli Enterprise Portal Server V6"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"623","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
27 November 2012