IV29123: CODDB3013E (THE CONSOLE COULD NOT CONNECT TO THE SERVER) WHEN EXPANDING PRODUCTS ON MANAGESOFTWAREINV PANEL

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You can track all active APARs for this component.

APAR status

  • Closed as unreproducible in next release.

Error description

  • When expanding some of the product on the Manage Software
    Inventory panel, the following error appears:
    
    
    CODDB3013E The console could not connect to the server.
    Ensure that you have run the login command to authenticate to
    the server.
    
    The isssue ocurrs only on selected products and when only 'PVU
    products' are displayed.
    
    Defect most likely in:
    
    com.ibm.license.mgmt.dao.swinv
    SoftwareInventoryInstanceLevelDAO
    

Local fix

  • No local fix
    

Problem summary

  • Problem was registered by only one customer. We have tried to
    reproduce it using customer's database backup, but after
    importing it and following customer's step we were not able to
    reproduce it. Currently customer is not able to reproduce that
    problem as well.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV29123

  • Reported component name

    TIV ASSET DIS 4

  • Reported component ID

    5724T4D00

  • Reported release

    720

  • Status

    CLOSED UR1

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-01

  • Closed date

    2012-12-17

  • Last modified date

    2012-12-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV ASSET DIS 4

  • Fixed component ID

    5724T4D00

Applicable component levels

  • R720 PSY

       UP



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Document information


More support for:

Tivoli Asset Discovery for Distributed

Software version:

720

Reference #:

IV29123

Modified date:

2012-12-17

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