IV27997: PREMIUM WORK HOURS NOT DISPLAYED WHEN VIEWING COSTS ON WORK ORDER.

APAR status

• Closed as program error.

Error description

• Reproducing the issue:
  
  1. Go to the Work Order Tracking application and create a new
  work order.
  2. Add a location to the work order and any other required
  fields.
  3. Approve the work order.
  4. Go to the Actuals tab and then to the Labor sub tab.
  5. Click on New Row, add WILSON to the labor field.
  6. Select a start date in the past.
  7. In the Premium Pay Code field add OT3.
  8. In the Premium Pay Hours field add 4.00.
  9. Save the record and notice that the line cost has been
  updated.
  10. From the Select Action Menu, select View Costs.  The result
  is that the costs for the entire work order are displayed with
  the acurate cost listed for the premium work however the labor
  hours remain at zero and do not reflect the 4 hours entered.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: ALL                                          *
  ****************************************************************
  * PROBLEM DESCRIPTION: Reproducing the issue:                  *
  *                                                              *
  *                      1. Go to the Work Order Tracking        *
  *                      application and create a new            *
  *                                                              *
  *                      work order.                             *
  *                                                              *
  *                      2. Add a location to the work order and *
  *                      any other required                      *
  *                                                              *
  *                      fields.                                 *
  *                                                              *
  *                      3. Approve the work order.              *
  *                                                              *
  *                      4. Go to the Actuals tab and then to    *
  *                      the Labor sub tab.                      *
  *                                                              *
  *                      5. Click on New Row, add WILSON to the  *
  *                      labor field.                            *
  *                                                              *
  *                      6. Select a start date in the past.     *
  *                                                              *
  *                      7. In the Premium Pay Code field add    *
  *                      OT3.                                    *
  *                                                              *
  *                      8. In the Premium Pay Hours field add   *
  *                      4.00.                                   *
  *                                                              *
  *                      9. Save the record and notice that the  *
  *                      line cost has been                      *
  *                                                              *
  *                      updated.                                *
  *                                                              *
  *                      10. From the Select Action Menu, select *
  *                      View Costs.  The result                 *
  *                                                              *
  *                      is that the costs for the entire work   *
  *                      order are displayed with                *
  *                                                              *
  *                      the acurate cost listed for the premium *
  *                      work however the labor                  *
  *                                                              *
  *                      hours remain at zero and do not reflect *
  *                      the 4 hours entered.                    *
  *                                                              *
  *                      LOCAL FIX:                              *
  *                                                              *
  *                      None                                    *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  PREMIUM WORK HOURS NOT DISPLAYED WHEN VIEWING COSTS ON WORK
  ORDER.
  

Problem conclusion

• Fixed in code.
  
  
  
  
  
  The fix for this APAR is contained in the following maintenance
  package:
  
    | release\fix pack | Release 7.5.0.4 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  WORK ORDERS

• Fixed component ID

  5724R46WO

Applicable component levels

• R750 PSY

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