IV27885: CUSTOMER NEEDS HELP WITH PROPORTIONATE SHARE ENTERED IN CLAUSE

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APAR status

  • Closed as program error.

Error description

  • customer needs help with proportionate share entered in
    clause not showing up reconcilliation schedule.
    
    When lease is revised and proportionate share is modified in the
    clause, this change is not carried over to the Schedule opex/cam
    reconciliation
    
    
    Issue seen when the RE Lease is revised and a clause update is
    made, (ie:the proportionate share percentage is changed) and the
    lease is activated.   The change is not carried forward to the
    'expense breakdown section' within the invoice/contract (under
    >Contracts> payments>All Scheduled Opex/Cam Reconciliation.)
    
    However, when the customer creates a new lease, adds a clause
    and activates the lease, apparently these values are copied over
    ok to the invoice/contract in the 'All Scheduled Opex/Cam
    Reconciliation'.  It only seems to be an issue when the lease is
    revised.
    
    I have attached a customer video (UltaSalon.wmv), showing their
    replication and also screenshots of my own replicaiton on
    support00 lab (Replication_10.2_3/2.doc) where I was seeing the
    same problem when revising the lease.
    
    Would you be able to confirm if the proportionate share update
    should be visible in the reconciliation and if this is an issue?
    If you need any other information please let me know and ill get
    it for you.
    
    Many thanks.
    

Local fix

  • NA
    

Problem summary

  • When the Proportionate Share value on Lease is modified, it does
    not update the value on Payment Reconciliations.
    

Problem conclusion

  • Fixed the issue with proportionate share value on opex/cam
    Reconciliations. Added two new "Refresh OPEX/CAM Details"
    actions on Premise Location section of RE Lease and Services
    Included section of Lease Clause to update the proportionate
    share value on Lease Clause and Reconciliations.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV27885

  • Reported component name

    TRIRIGA RE MANA

  • Reported component ID

    5725F25RM

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-12

  • Closed date

    2012-09-20

  • Last modified date

    2012-09-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TRIRIGA RE MANA

  • Fixed component ID

    5725F25RM

Applicable component levels

  • RA20 PSY

       UP



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Document information


More support for:

IBM TRIRIGA Real Estate Manager
IBM TRIRIGA Real Estate Manager

Software version:

A10

Reference #:

IV27885

Modified date:

2012-09-20

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