IV27768: CMVC 223127 - PREVENT CMSMALLFILE AND CMLARGEFILE ENTRIES FROM BEING INCORRECTLY DELETED.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When customers use multiple task groups in a workspace, a task
    group that is cancelled or approved may affect managed files in
    other task groups within that same workspace.  Approving a task
    group will approve the file contents in CMSMALLFILE OR
    CMLARGEFILE in all task groups within the same workspace and
    thus allow them to be visible in the approved content before
    those task groups are actually approved.  Cancelling a task
    group will delete the file contents in CMSMALLFILE OR
    CMLARGEFILE in all task groups within that workspace causing the
    file contents to be missing when referenced.  For missing file
    contents, an error similar to the following may appear in the
    logs:
    
    ScheduledContentManagedFileEarUpdate fails with error message
    com.ibm.commerce.filepublish.util.ContentManagedFileHandlerImpl
    addManagedFilesToUpdateList CMN0411E: The following finder
    exception has occurred during processing:
    "javax.ejb.ObjectNotFoundException: fileId=24654
    contentWorkspace=IBM_WC_BASE
    ".javax.ejb.ObjectNotFoundException: fileId=24654
    contentWorkspace=IBM_WC_BASE
     at java.lang.Throwable.<init>(Throwable.java:67)
     at javax.ejb.FinderException.<init>(FinderException.java:57)
     at
    javax.ejb.ObjectNotFoundException.<init>(ObjectNotFoundException
    .java:59)
     at
    com.ibm.ejs.container.EJSHome.activateBean_Common(EJSHome.java:1
    987)
     at
    com.ibm.ejs.container.EJSHome.activateBean_Local(EJSHome.java:19
    54)
     at
    com.ibm.commerce.context.content.resources.file.objects.EJSCMPMa
    nagedSmallFileHomeBean_1c7d263d.findByPrimaryKey_Local(EJSCMPMan
    agedSmallFileHomeBean_1c7d263d.java:19)
     at
    com.ibm.commerce.context.content.resources.file.objects.EJSLocal
    CMPManagedSmallFileHome_1c7d263d.findByPrimaryKey(EJSLocalCMPMan
    agedSmallFileHome_1c7d263d.java:70)
     at
    com.ibm.commerce.context.content.resources.file.objimpl.ManagedF
    ileBeanBase.getFile(ManagedFileBeanBase.java:415)
    

Local fix

  • To avoid loss of file contents do not cancel any task groups in
    the workspace until the approval of other task groups (with the
    uploaded files) are performed first.
    

Problem summary

  • USERS AFFECTED:
    Clients who have multiple task groups in a workspace and are
    using file upload.
    
    PROBLEM ABSTRACT:
    When a task group is approved or cancelled in a workspace, it
    approves or deletes the CMSMALLFILE and CMLARGEFILE entries for
    all task groups in the same workspace.
    
    BUSINESS IMPACT:
    For a cancelled task group, files will not be uploaded, and
    database cleanup will have to be performed for CMFILE entries
    that were supposed to correlate to the missing files.
    
    RECOMMENDATION:
    

Problem conclusion

  • Updated the task-group approval and cancel logic to be limited
    to the current task group when processeing CMSMALLFILE and
    CMLARGEFILE entries.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV27768

  • Reported component name

    WC COM PROF ED

  • Reported component ID

    5724I4001

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-11

  • Closed date

    2012-11-26

  • Last modified date

    2012-11-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC COM PROF ED

  • Fixed component ID

    5724I4001

Applicable component levels

  • R600 PSY

       UP



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Document information


More support for:

WebSphere Commerce Professional Edition

Software version:

6.0

Reference #:

IV27768

Modified date:

2012-11-26

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