Direct links to fixes
APAR status
Closed as program error.
Error description
The customised stitcher, ReplaceDisplayLabel, directly accesses an external database to retrieve the info used for the display label. That data is formatted and added to the scratchTopology data. Following a database disconnection, the connection from the stitcher code is not successfully re-established. It also occurs only in some circumstances - simply disconnecting and reconnecting the DB server does not necessarily generate a problem, whereas restarting the DB2 server process (dbstop force; db2start) reliably causes a failure
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Users who have customised discovery stitchers using the * * PrepareSQL() stitcher rule * **************************************************************** * PROBLEM DESCRIPTION: * * Following a database disconnection, the connection from the * * stitcher code is not successfully re-established. * **************************************************************** * RECOMMENDATION: * * From ITNM 3.9, the reconnection is automatically handled for * * all database connections. In 3.8 it had to be explicitly * * hard-coded for each connection. * * | fix pack | 3.8.0-ITNMIP-FP0007 * ****************************************************************
Problem conclusion
Added the standard 3.8 DB reconnection steps to the discovery stitcher library. From 3.9, this is already done within the db library.
Temporary fix
Comments
APAR Information
APAR number
IV27657
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
380
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-09-07
Closed date
2013-04-03
Last modified date
2013-04-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"380","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
24 August 2023