IV27437: CONFIGURING AGENT DISPLAYS BLANK DIALOG BOX.

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APAR status

  • Closed as program error.

Error description

  • Configuring an agent displays a blank dialog box instead of
    showing the fields that should be updated.
    

Local fix

Problem summary

  • Multi-instance Agent configuration hangs with a bank dialog box.
    
    
    On 64 bit window systems with ITM 6.2.3 GA and FP1 64 bit agents
    only (no 32 agent is installed on the system).  When config a
    Multi-instance Agent, the configuration hangs with a blank
    dialog box.
    

Problem conclusion

  • Missing Dojo files in ITM KGL64CMA is the root cause for the
    bank dialog box.  The KGL64CMA component is updated with the
    Dojo files.
    
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.2.3-TIV-ITM-FP0002
      | release  | 6.3.0-TIV-ITM
    

Temporary fix

  • Install the the Agent Compatibility(AC) component from the
    corresponding install media (ITM 6.2.3 GA or FP1).
    

Comments

APAR Information

  • APAR number

    IV27437

  • Reported component name

    OMEG DIST INSTA

  • Reported component ID

    5608A41CI

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-04

  • Closed date

    2012-09-11

  • Last modified date

    2013-01-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OMEG DIST INSTA

  • Fixed component ID

    5608A41CI

Applicable component levels

  • R623 PSY

       UP



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Document information


More support for:

Tivoli Components
ITM Distributed Installer V6

Software version:

623

Reference #:

IV27437

Modified date:

2013-01-04

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