Fixes are available
APAR status
Closed as program error.
Error description
v3.9-GA, FP1 & FP2 - platform independent. The 'Default Interface Ping' Poll definition has following filters under Interface filter tab against 'ncim.interfaces' table i.e. ipAddress IS NOT NULL ifAdminStatus = 'up' There could be many cases where we have valid IPAddress for an interface where ifAdminStatus is not populated. All such scenarios won't be polled by 'Interface Ping' policy. For e.g. A multi-net entity record won't be having ifAdmiStatus: Here is an excerpt of an multi-net interface: <snip> { EntityName='RouterA.ibm.com[ 0 [ 1023 ] ]'; Address=['','','10.10.0.2']; EntityType=2; EntityOID='1.3.6.1.4.1.9.9.368.4.5'; Status=1; IsActive=1; ExtraInfo={ m_IfIndex=1023; m_IPData=[ { m_IpAddress='10.10.0.2'; m_Protocol=1; m_Subnet='10.10.0.0'; m_SubnetMask='255.255.252.0'; m_NetMaskBits=22; }, { m_IpAddress='10.20.30.2'; m_Protocol=1; m_Subnet='10.20.30.0'; m_SubnetMask='255.255.255.0'; m_NetMaskBits=24; } ]; m_MultiNetList=['10.20.30.2','10.10.0.2']; m_MultiNetSubnet=['10.20.30.0','10.10.0.0']; m_MultiNetMask=['255.255.255.0','255.255.252.0']; m_MultiNetProtocol=[1,1]; m_IpAddress='10.10.0.2'; m_AreaId='0.0.0.0'; m_OspfIfAdminStat=1; m_OspfIfState=6; m_OspfIfType=1; </snip>
Local fix
Remove Interface filter of ifAdminStatus = 'up'. Local fix: modify below file. $NCHOME/precision/scripts/sql/data/monitorDefaultPolicies.xml file in 3.9 and 4.1. FROM: ipAddress IS NOT NULL ifAdminStatus = 'up' TO ipAddress IS NOT NULL ifAdminStatus is NULL or ifAdminStatus = 'up'
Problem summary
**************************************************************** * USERS AFFECTED: * * All ITNM 3.9 Users * **************************************************************** * PROBLEM DESCRIPTION: * * DEFAULT INTERFACE PING POLL DEFINITION HAS 'IFADMINSTATUS' * * FILTER CASUING POLLER NOT TO POLL VALID IPADDRESSES. * **************************************************************** * RECOMMENDATION: * * | fix pack | 3.9.0-ITNMIP-FP0004 * ****************************************************************
Problem conclusion
Config file has been fixed and work around documented in local fix section.
Temporary fix
Comments
Please note that the solution involves the shipping of an updated xml file with the definitions of default policy definition to include an updated filter string. This however only gets read and reloaded upon a complete recreate of the database or upon the startup of a new domain. When upgrading to ITNM 3.9.0-ITNMIP-FP0004 this update has been included as part of the pre-installation steps for updating the database. A informational message will be issued following the running of that script to inform the user whether or not the update succeeded. Follow the information in the FP INSTALLATION README pertaining to this APAR should there be a WARNING issued. As a manual solution the recommended change is to update the interface filter under the Default Interface Ping policy definition. The change is to update the line ifAdminStatus = 'up' to ifAdminStatus is NULL or ifAdminStatus = 'up'
APAR Information
APAR number
IV26760
Reported component name
NC/PRECISIONIP
Reported component ID
5724O52RC
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-21
Closed date
2012-12-18
Last modified date
2014-04-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NC/PRECISIONIP
Fixed component ID
5724O52RC
Applicable component levels
R390 PSN
UP
R390 PSY
UP
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Document Information
Modified date:
09 April 2014