IV25242: ERROR BMXAA4214E UNKNOWN ERROR HAS OCCURED ON ITEM ATTRIBUTE SEARCH WHEN REFINING SEARCH

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    
    
    Error BMXAA4214E Unknown error has occured on item attribute
    search when refining search
    
    Extended Problem Description:
    
    User is not able to perform the Refine operation in Inventory
    Attribute search and getting the error BMXAA4214E Unknown error
    has occured on item attribute search
    
    ENVIRONMENT:
    
    Maximo 7118
    Oil&Gas 7120
    Calibration 7120
    
    STEPS TO REPLICATE
    
    1)      Login to Maximo with a user that does not just have
    READONLY
    privileges
    2)      Go to the  Inventory Module
    3)      Select  Attribute Search  from the  Item  field popup
    4)      Add new row and enter an attribute name
    5)      Enter a search value
    6)      Click refine- at this point the unknown error dialog
    appears
    
    
    After investigating the issue the rootcause seems to be as
    follows:
    
    Error in Logs :
    
    
    java version "1.5.0_12"
    Java(TM) 2 Runtime Environment, Standard Edition (build
    1.5.0_12-b04)
    Java HotSpot(TM) Client VM (build 1.5.0_12-b04, mixed mode)
    java.lang.NoSuchMethodError:
    psdi.webclient.beans.assetcat.SearchAttributeBean.t
    oUseAssetFeature()Z
            at
    psdi.webclient.beans.assetcat.SelectValueAttributeBean.attribute
    Searc
    h(SelectValueAttributeBean.java:106)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native
    Method)
            at
    sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor
    Impl.
    java:39)
            at
    sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod
    Acces
    sorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:585)
            at
    psdi.webclient.system.session.WebClientSession.defaultHandler(We
    bClie
    ntSession.java:1210)
            at
    psdi.webclient.system.session.WebClientSession.handleEvent(WebCl
    ientS
    ession.java:1104)
            at
    psdi.webclient.system.session.WebClientSession.handleRequest(Web
    Clien
    tSession.java:708)
            at
    psdi.webclient.system.controller.RequestManager.manageRequest(Re
    quest
    Manager.java:102)
            at
    psdi.webclient.servlet.WebClientServlet.handleRequest(WebClientS
    ervle
    t.java:96)
            at
    psdi.webclient.servlet.WebClientServlet.doPost(WebClientServlet.
    java:
    45)
            at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
            at
    javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
            at
    weblogic.servlet.internal.StubSecurityHelper$ServletServiceActio
    n.run
    (StubSecurityHelper.java:227)
            at
    weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubS
    ecuri
    tyHelper.java:125)
            at
    weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImp
    l.jav
    a:283)
            at
    weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26
    )
            at
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainIm
    pl.ja
    va:42)
            at
    psdi.webclient.system.filter.HttpGZIPFilter.doFilter(HttpGZIPFil
    ter.j
    ava:72)
            at
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainIm
    pl.ja
    va:42)
            at
    psdi.webclient.system.filter.HttpCrossSiteScriptingSecurity.doFi
    lter(
    HttpCrossSiteScriptingSecurity.java:64)
            at
    weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainIm
    pl.ja
    va:42)
            at
    weblogic.servlet.internal.WebAppServletContext$ServletInvocation
    Actio
    n.run(WebAppServletContext.java:3242)
            at
    weblogic.security.acl.internal.AuthenticatedSubject.doAs(Authent
    icate
    dSubject.java:321)
            at
    weblogic.security.service.SecurityManager.runAs(SecurityManager.
    java:
    121)
            at
    weblogic.servlet.internal.WebAppServletContext.securedExecute(We
    bAppS
    ervletContext.java:2010)
            at
    weblogic.servlet.internal.WebAppServletContext.execute(WebAppSer
    vletC
    ontext.java:1916)
            at
    weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestI
    mpl.j
    ava:1366)
            at
    weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
            at
    weblogic.work.ExecuteThread.run(ExecuteThread.java:181)
    
    
    Analysis :
    
    
    Root Cause  :
    
    Inside  SelectValueAttributeBean class  they are calling
    toUseAssetFeature( )  from SearchAttributeBean class,  but that
    method
    does not exist in  SearchAttributeBean
    
    The cause of the issue needs to be reported against the ClassCat
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: maximo                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION: ERROR BMXAA4214E UNKNOWN ERROR HAS      *
    *                      OCCURED ON ITEM ATTRIBUTE  SEARCH WHEN  *
    *                      REFINING SEARCH                         *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    *                                                              *
    *                                                              *
    *                                                              *
    ****************************************************************
    ERROR BMXAA4214E UNKNOWN ERROR HAS OCCURED ON ITEM ATTRIBUTE
    SEARCH WHEN REFINING SEARCH
    

Problem conclusion

  • <This is fixed in SearchAttributeBean.java to add to
    toUseAssetFeature().>
    
    
    
    
    
    The fix for this APAR is contained in the following maintenance
    package:
    
      | release\fix pack | Release 7.1.1.12
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV25242

  • Reported component name

    MAXIMO OIL & GA

  • Reported component ID

    5724R5400

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-26

  • Closed date

    2012-08-26

  • Last modified date

    2012-08-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO OIL & GA

  • Fixed component ID

    5724R5400

Applicable component levels

  • R712 PSY

       UP



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Document information


More support for:

IBM Maximo for Oil and Gas
Oil Gas Installation

Software version:

712

Reference #:

IV25242

Modified date:

2012-08-26

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