IV24775: MAXIMO DOES NOT CHECK WHEN A CROSSOVER DOMAIN IS USED TO ENTER REASON FOR WORK ORDER IN WOTRACK (OIL)

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APAR status

  • Closed as program error.

Error description

  • Maximo does not check when a crossover domain is used to enter
    Reason
    For Work in Work Order Tracking (Oil).
    
    
    1. Create a New Work Order (Oil)
    
    2. Fill in all mandatory fields and make sure you enter Work
    Type before
    Location, you?ll see that when you enter the Location after Work
    Type
    the Matrix Index and Matrix Priority are being filled in.
    Note: the crossover domain automatically enters RFW5 when Work
    Type CM
    is entered.
    
    3. Create another New Work Order (Oil)
    
    4. Enter all fields except Work Type and Reason for Work (which
    has the
    condition linked to it).
    
    5. See what happens if you now enter the Work Type CM!
    The Matrix Index and Matrix Priority are not being filled in,
    the Java
    logic doesn?t check it.
    
    6. Not even if you save the Work Order.
    
    7. If you then manually enter RFW5, it still isn?t refreshed by
    Java,
    only when you first enter another value: RFW1, RFW2, RFW3, etc
    and then
    re-enter RFW5 it will be refreshed by Java.
    
    8. Crossover domain used to fill the Reason For Work field is
    placed in
    Table: WORKORDER, Attribute: WORKTYPE, Domain linked DEFRFWWORK
    
    9. In Organizations (Oil) we?ve defined the Default Reason for
    Work for
    each Work Type: (Please see screenshots)
    
    Additional Observation:
    I had a conversation with the core engineer about crossover
    domains and
    it is clear that they trigger actions on field classes.
    During the demonstration I made to this engineer the issue
    happened on
    pure oil and gas.
    There is one missing detail on the issue and it is the only way
    to
    reproduce the problem.
    You need to change the information on Asset/Location priority or
    Reason
    for Work field more than once. If you create the record from the
    scratch
    and fill all the information in the appropriate order, the issue
    will
    not happen. When we did the session with the customer, the issue
    was not
    noticed because of that.
    
    Note from L2:
    ===
    O&G Dev and Base Maximo Dev have authorized APAR creation
    against O&G.
    ===
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Maximo Oil & Gas                             *
    ****************************************************************
    * PROBLEM DESCRIPTION: Maximo does not check when a crossover  *
    *                      domain is used to enter Reason For Work *
    *                      in Work Order Tracking (Oil).           *
    *                                                              *
    *                      1. Create a New Work Order (Oil)        *
    *                                                              *
    *                      2. Fill in all mandatory fields and     *
    *                      make sure you enter Work Type before    *
    *                      Location, you'll see that when you      *
    *                      enter the Location after Work Type the  *
    *                      Matrix Index and Matrix Priority are    *
    *                      being filled in.                        *
    *                                                              *
    *                      Note: the crossover domain              *
    *                      automatically enters RFW5 when Work     *
    *                      Type CM is entered.                     *
    *                                                              *
    *                      3. Create another New Work Order (Oil)  *
    *                                                              *
    *                      4. Enter all fields except Work Type    *
    *                      and Reason for Work (which has the      *
    *                      condition linked to it).                *
    *                                                              *
    *                      5. See what happens if you now enter    *
    *                      the Work Type CM!                       *
    *                                                              *
    *                      The Matrix Index and Matrix Priority    *
    *                      are not being filled in, the Java logic *
    *                      doesn't check it.                       *
    *                                                              *
    *                      6. Not even if you save the Work Order. *
    *                                                              *
    *                      7. If you then manually enter RFW5, it  *
    *                      still isn't refreshed by Java, only     *
    *                      when you first enter another value:     *
    *                      RFW1, RFW2, RFW3, etc and then re-enter *
    *                      RFW5 it will be refreshed by Java.      *
    *                                                              *
    *                      8. Crossover domain used to fill the    *
    *                      Reason For Work field is placed in      *
    *                                                              *
    *                      Table: WORKORDER, Attribute: WORKTYPE,  *
    *                      Domain linked DEFRFWWORK                *
    *                                                              *
    *                      9. In Organizations (Oil) we've defined *
    *                      the Default Reason for Work for each    *
    *                      Work Type                               *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    *                                                              *
    *                                                              *
    *                                                              *
    ****************************************************************
    MAXIMO DOES NOT CHECK WHEN A CROSSOVER DOMAIN IS USED TO ENTER
    REASON FOR WORK ORDER IN WOTRACK (OIL)
    

Problem conclusion

  • Could not reproduce the problem. The crossover domsin only
    fills in the Reason For Work field and not the Fuction field.
    Both fields must be filled in to lookup the Matrix Index and
    Matrix Priority.
    
    
    
    
    
    The fix for this APAR is contained in the following maintenance
    package:
    
      | release\fix pack | Hotfix for Release 7.1.1.0 of Oil & Gas
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV24775

  • Reported component name

    MAXIMO OIL & GA

  • Reported component ID

    5724R5400

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-16

  • Closed date

    2012-09-04

  • Last modified date

    2012-09-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO OIL & GA

  • Fixed component ID

    5724R5400

Applicable component levels

  • R711 PSY

       UP



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Document information


More support for:

IBM Maximo for Oil and Gas
Oil Gas Installation

Software version:

711

Reference #:

IV24775

Modified date:

2012-09-04

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