IV24115: HUNGED WEB PAGE IN VEHICLE SCHEDULING(TR) APPLICATION

APAR status

• Closed as program error.

Error description

• Steps to replicate the issue in Maximo 7.5.0.2 Transportation
  7.5.0.0:
  
  - Log in Maximo
  
  - Go to Vehicle Scheduling(Tr) application and search assigned
  status dispatches
  
  - Click on Show Best Matches button (but forget checking one of
  the dispatches)
  
  - After the button finished the searching, the web page is
  hunged
  
  - Close the web page and open again, log in Maximo again
  
  - Go to Vehicle Scheduling(Tr) application and search assigned
  status dispatches
  
  - Check one of the dispatches, then click on Show Best Matches
  button
  
  - The web page is hunged
  

Local fix

• No workaround has been found.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All transportation Users that use Vehicle    *
  *                 Scheduling application.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION: In the Vehicle Scheduling application,  *
  *                      when the costumer use the button "Show  *
  *                      Best Matches", the web page was hanged. *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  HANGED WEB PAGE IN VEHICLE SCHEDULING(TR) APPLICATION
  

Problem conclusion

• The SQL Query that Maximo generated was slow in the costumer
  environment.
  
  
  
  
  
  The fix for this APAR is contained in the following maintenance
  package:
  
    | release\fix pack | Interim Fix for Release 7.5.0.0 of
  Transportation
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

•    MAXIMO
  

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels

• R750 PSY

     UP