IV24115: HUNGED WEB PAGE IN VEHICLE SCHEDULING(TR) APPLICATION

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APAR status

  • Closed as program error.

Error description

  • Steps to replicate the issue in Maximo 7.5.0.2 Transportation
    7.5.0.0:
    
    - Log in Maximo
    
    - Go to Vehicle Scheduling(Tr) application and search assigned
    status dispatches
    
    - Click on Show Best Matches button (but forget checking one of
    the dispatches)
    
    - After the button finished the searching, the web page is
    hunged
    
    - Close the web page and open again, log in Maximo again
    
    - Go to Vehicle Scheduling(Tr) application and search assigned
    status dispatches
    
    - Check one of the dispatches, then click on Show Best Matches
    button
    
    - The web page is hunged
    

Local fix

  • No workaround has been found.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All transportation Users that use Vehicle    *
    *                 Scheduling application.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION: In the Vehicle Scheduling application,  *
    *                      when the costumer use the button "Show  *
    *                      Best Matches", the web page was hanged. *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    *                                                              *
    *                                                              *
    *                                                              *
    ****************************************************************
    HANGED WEB PAGE IN VEHICLE SCHEDULING(TR) APPLICATION
    

Problem conclusion

  • The SQL Query that Maximo generated was slow in the costumer
    environment.
    
    
    
    
    
    The fix for this APAR is contained in the following maintenance
    package:
    
      | release\fix pack | Interim Fix for Release 7.5.0.0 of
    Transportation
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV24115

  • Reported component name

    MAXIMO SCHEDULE

  • Reported component ID

    5724R46SE

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-06-29

  • Closed date

    2012-08-21

  • Last modified date

    2012-08-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    MAXIMO
    

Fix information

  • Fixed component name

    MAXIMO SCHEDULE

  • Fixed component ID

    5724R46SE

Applicable component levels

  • R750 PSY

       UP



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Document information


More support for:

IBM Maximo Asset Management Scheduler

Software version:

750

Reference #:

IV24115

Modified date:

2012-08-21

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