IV23038: TEMS WON'T START PROPERLY WITH MSG_MODE=KMS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    
    If the new logging facility is enabled (MSG_MODE=kms), then
    "itmcmd server start xxxx" times out. The TEMS processes are
    actually running, but itmcmd is unable to detect the server
    started properly.
    
    TEMS logs shows many message like the following...
    (Saturday, November 10, 2012,
    21:13:15-{8}kolopslog.c,239,"itmOpsLogMsg") Calling CCgLogInfoVA
    with rbpath /opt/IBM/ITM/rb/ascii-little/KMSMSENU and key
    KO41041.
    
    
    RECREATE INSTRUCTIONS:
    1. Install the TEMS.
    2. Configure the TEMS.
    3. Enable the new logging facility by setting MSG_MODE=kms:
       - CANDLEHOME/config/<hostname>_ms_<temsname>.config
       - CANDLEHOME/config/kbbenv.ini
       (Refer to the ITM Troubleshooting Guide for details.)
    4. Attempt to start the TEMS.
    

Local fix

  • Do not enable the new logging facility.
    

Problem summary

  • If the new logging facility is enabled (MSG_MODE=kms), then
    "itmcmd server start xxxx" times out.  The Monitoring Server
    processes are actually running, but itmcmd is unable to detect
    the server started properly.
    

Problem conclusion

  • Code changes were made to allow the itmcmd command to properly
    determine that the Monitoring Server processes are up and
    running.
    
    The fix for this APAR is included in the following maintenance
    vehicle:
    
       | fix pack | 6.2.3-TIV-ITM-FP0003
    
    Note: Search the IBM technical support web site for maintenance
    package availability.
    

Temporary fix

  • Do not code MSG_MODE=KMS.
    

Comments

APAR Information

  • APAR number

    IV23038

  • Reported component name

    OMEG DIST INSTA

  • Reported component ID

    5608A41CI

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-06-14

  • Closed date

    2012-09-24

  • Last modified date

    2013-05-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    OA41804

Fix information

  • Fixed component name

    TEMS

  • Fixed component ID

    5724C04MS

Applicable component levels

  • R623 PSY

       UP



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Document information


More support for:

Tivoli Components
ITM Tivoli Enterprise Mgmt Server V6

Software version:

623

Reference #:

IV23038

Modified date:

2013-05-03

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