Fixes are available
APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION: If the new logging facility is enabled (MSG_MODE=kms), then "itmcmd server start xxxx" times out. The TEMS processes are actually running, but itmcmd is unable to detect the server started properly. TEMS logs shows many message like the following... (Saturday, November 10, 2012, 21:13:15-{8}kolopslog.c,239,"itmOpsLogMsg") Calling CCgLogInfoVA with rbpath /opt/IBM/ITM/rb/ascii-little/KMSMSENU and key KO41041. RECREATE INSTRUCTIONS: 1. Install the TEMS. 2. Configure the TEMS. 3. Enable the new logging facility by setting MSG_MODE=kms: - CANDLEHOME/config/<hostname>_ms_<temsname>.config - CANDLEHOME/config/kbbenv.ini (Refer to the ITM Troubleshooting Guide for details.) 4. Attempt to start the TEMS.
Local fix
Do not enable the new logging facility.
Problem summary
If the new logging facility is enabled (MSG_MODE=kms), then "itmcmd server start xxxx" times out. The Monitoring Server processes are actually running, but itmcmd is unable to detect the server started properly.
Problem conclusion
Code changes were made to allow the itmcmd command to properly determine that the Monitoring Server processes are up and running. The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.2.3-TIV-ITM-FP0003 Note: Search the IBM technical support web site for maintenance package availability.
Temporary fix
Do not code MSG_MODE=KMS.
Comments
APAR Information
APAR number
IV23038
Reported component name
OMEG DIST INSTA
Reported component ID
5608A41CI
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-06-14
Closed date
2012-09-24
Last modified date
2013-05-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
R623 PSY
UP
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Document Information
Modified date:
03 May 2013