IV21463: MALICIOUS UCM EVENTS CAUSE EAM EVENT CHANNEL TO FREEZE

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APAR status

  • Closed as program error.

Error description

  • When event information field is, for some unknown reason, longer
    than 65k characters, the event communication channel between EAM
    and CMS is blocked. No events can be transmited to CMS, despite
    of EAM status showing as 'Connected'. EAM restart is needed to
    restore Event flow, therefore all events sent after EAM freeze
    are lost.
    
    Development team are aware of this issue and a test fix is
    available through support right now. This fix will be a part of
    an upcoming Fix Pack.
    

Local fix

  • Use Test fix available through support
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All TSOM 4.1.1 users.
    ****************************************************************
    * PROBLEM DESCRIPTION:
    * Malicious UCM events cause EAM event channel to freeze.
    * When event information field is longer than 65k characters
    * EAM stops sending events to CMS.
    ****************************************************************
    * RECOMMENDATION: Install 4.1.1-TIV-TSOM-FP016 when available.
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in the following
    maintenance packages:
    | fix pack | 4.1.1-TIV-TSOM-FP016.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV21463

  • Reported component name

    SEC OPS MGR-NT

  • Reported component ID

    5724P3700

  • Reported release

    411

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-18

  • Closed date

    2012-05-23

  • Last modified date

    2012-05-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SEC OPS MGR-NT

  • Fixed component ID

    5724P3700

Applicable component levels

  • R411 PSY

       UP



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Document information


More support for:

Tivoli Security Operations Manager

Software version:

411

Reference #:

IV21463

Modified date:

2012-05-23

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