IV21262: UA WINDOWS:SNMP TRAPS NOT RECEIVED OR SEEN IN TEP VIEW.

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Environment:
    ITM 6.2.3 / Windows 2008 SE
    
    Problem Description:
    UA SNMP data provider couldn't receive SNMP traps.  The Trap
    workspace was empty in TEP.
    
    Detailed Recreation Procedure:
    1. Set KUMP_SNMP_TRAP_PORT=162 parameter in KUMENV.
    2. Send traps to UA.
    
    Related Files and Output:
    N/A
    
    Approver:BEH
    

Local fix

  • Remove KUMP_SNMP_TRAP_PORT parameter from KUMENV.
    

Problem summary

  • Universal Agent: WINDOWS only - SNMP traps not received or seen
    in portal
    
    
    SNMP traps not received or seen in portal.  Encountering this
    defect is a 'combination lock' scenario.  The following four
    circumstances must ALL be true for the defect to manifest :
    
    ->  running UA on Windows
    ->  Windows TCP/IP is configured for IPv4
    ->  absence of MGMTAPI.DLL and SNMPAPI.DLL [ Microsoft's Windows
    SNMP Trap service not installed ]
    ->  explicit declaration in KUMENV that reads:
     KUMP_SNMP_TRAP_PORT=<nnn>
    

Problem conclusion

  • The code was changed so that it runs properly in under the
    conditions reported in the summary.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    
      | fix pack | 6.2.3-TIV-ITM-FP0002
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV21262

  • Reported component name

    UNIVERSAL AGENT

  • Reported component ID

    5724K1000

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-05-16

  • Closed date

    2012-06-11

  • Last modified date

    2012-10-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UNIVERSAL AGENT

  • Fixed component ID

    5724K1000

Applicable component levels

  • R623 PSY

       UP



Rate this page:

(0 users)Average rating

Document information


More support for:

Tivoli Universal Agent

Software version:

623

Reference #:

IV21262

Modified date:

2012-10-07

Translate my page

Machine Translation

Content navigation