Fixes are available
APAR status
Closed as program error.
Error description
Environment: ITM 6.2.3 / Windows 2008 SE Problem Description: UA SNMP data provider couldn't receive SNMP traps. The Trap workspace was empty in TEP. Detailed Recreation Procedure: 1. Set KUMP_SNMP_TRAP_PORT=162 parameter in KUMENV. 2. Send traps to UA. Related Files and Output: N/A Approver:BEH
Local fix
Remove KUMP_SNMP_TRAP_PORT parameter from KUMENV.
Problem summary
Universal Agent: WINDOWS only - SNMP traps not received or seen in portal SNMP traps not received or seen in portal. Encountering this defect is a 'combination lock' scenario. The following four circumstances must ALL be true for the defect to manifest : -> running UA on Windows -> Windows TCP/IP is configured for IPv4 -> absence of MGMTAPI.DLL and SNMPAPI.DLL [ Microsoft's Windows SNMP Trap service not installed ] -> explicit declaration in KUMENV that reads: KUMP_SNMP_TRAP_PORT=<nnn>
Problem conclusion
The code was changed so that it runs properly in under the conditions reported in the summary. The fix for this APAR is contained in the following maintenance packages: | fix pack | 6.2.3-TIV-ITM-FP0002
Temporary fix
Comments
APAR Information
APAR number
IV21262
Reported component name
UNIVERSAL AGENT
Reported component ID
5724K1000
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-16
Closed date
2012-06-11
Last modified date
2012-10-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
UNIVERSAL AGENT
Fixed component ID
5724K1000
Applicable component levels
R623 PSY
UP
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Document Information
Modified date:
07 October 2012