IV20169: UNABLE TO SCROLL AND RETRIEVE MORE DATA IN COMMAND FLOW VIEW

APAR status

• Closed as program error.

Error description

• You are using the CICS IA 3.2.0.1 plug-in in the CICS Explorer
  1.1.0.1 and have your Database Retrieval Parameters set to the
  default of 10000.  You have a transaction which issues over 65K
  CICS commands.  When using the right-click menu to show the
  command flow execution in the Command Flow View tab, the 10000
  rows are displayed, but no Retrieve more button is rendered and
  you cannot scroll through the remaining rows.
  Additional Symptom(s) Search Keyword(s): KIXREVWJB
  CommandFlowView ScrollLimitManager QueryResultsView
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All CICS IA Plugin users                     *
  ****************************************************************
  * PROBLEM DESCRIPTION: UNABLE TO SCROLL AND RETRIEVE MORE DATA *
  *                      IN COMMAND FLOW VIEW                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The number of resources retrieved in the Command Flow view is
  limited to the value of the 'Number of rows to retrieve'
  parameter in the Database Retrieval Parameters. This value can
  be set in Preferences.
  

Problem conclusion

• The plugin has been updated to provide the capability to
  retrieve more resource results in the Command Flow view. The
  number of results fetched when the view is displayed will remain
  limited to the number specified in the 'Number of rows to
  retrieve' parameter. If the total number of results exceeds this
  value, the user will be presented with the option to retrieve
  more results.
  
  Version 3.2.0.3 has been released for CICS Interdependency
  Analyzer plug-in for CICS Explorer. This is available via two
  options:
  
  1. Update from within the CICS Explorer using the IBM-hosted
  Update-Site.
  2. Download the update from Fix Central to be installed locally
  into the CICS Explorer.
  
  This update requires the CICS Explorer to be at least at
  1.1.0.0. Before installing this CICS Interdependency Analyzer
  plug-in update, the CICS Explorer should be updated to at least
  this level.
  
  Updating using the Update-Site
  To update the CICS Explorer 1.1 using the Update-Site follow the
  instructions below:
  * Start CICS Explorer.
  * Select Help -> Check for Updates from the main menu.
  * An update should be found for the CICS Interdependency
  Analyzer, verify that the update version is 3.2.0.3 or higher.
  * Click through the wizard to install the update.
  * Once the update has completed you'll be prompted to restart
  the CICS Explorer for the update to take effect. Click Yes.
  * Optionally, verify that the CICS Interdependency Analyzer
  version has been updated:
    * Select Help -> About CICS Interdependency Analyzer from the
  main menu and note the version, it should be 3.2.0.3 or higher.
  
  
  
  Note: The version of the CICS Interdependency Analyzer plug-in
  may now be higher than 3.2.0.3 as the update updates to the
  latest version. All updates are cumulative so the latest version
  contains this update as well as any later updates.
  
  The CICS Interdependency Analyzer plug-in is now up-to-date with
  this update installed, and no further action is necessary.
  
  Updating using the IBM Fix Central
  To update the CICS Interdependency Analyzer plug-in using the
  Fix Central follow the instructions below:
  
  * Open a browser and go to the Fix Central website:
  http://www.ibm.com/support/fixcentral/
  * Select Other rom the Product Group drop-down menu.
  * Select CICS Interdependency Analyzer for z/OS from the Product
  drop-down menu.
  * Select All from the Installed Version drop-down menu.
  * Select All (or your platform) from the Platform drop-down menu
  * Click Continue.
  * Select the "Browse for fixes" option
  * Click Continue.
  * Select the corresponding Fix Pack's checkbox and click
  Continue.
  * Select the desired download mechanism and click Continue.
  * Optionally, click on the readme to view it.
  * Download the Update Site zip.
  
  Once the download has completed:
  
  To update using CICS Explorer 1.1
  * Start CICS Explorer.
  * Click Window->Preferences
  * Select the Install/Update->Available Software Sites preference
  * Click the Add... button
  * Provide a name for the local update site
  * Click the Archive... button.
  * Find the update-site zip just downloaded, and click Open.
  * Click OK to add that update-zip as an available update.
  * Click OK to exit the Preferences dialog.
  * Select Help -> Check for Updates from the main menu.
  * An update should be found for the CICS Interdependency
  Analyzer, verify that the update version is 3.2.0.3 or higher.
  * Click through the wizard to install the update.
  * Once the update has completed you'll be prompted to restart
  the CICS Explorer for the update to take effect. Click Yes.
  * Optionally, verify that the  CICS Interdependency Analyzer
  version has been updated:
    * Select Help -> About  CICS Interdependency Analyzer from the
  main menu and note the version, it should be 3.2.0.3 or higher.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CICS IA EXPL PL

• Fixed component ID

  5655U8601

Applicable component levels

• R320 PSY

     UP