IV19855: SOME CISCO GSS EVENTS WERE NOT PARSING CORRECTLY, AND REQUIRE A MODIFICATION IN THE PARSING RULES

TSOM 4.1.1 Device Rules Update Package : 2012/06

APAR status

• Closed as program error.

Error description

• The following Cisco GSS events are causing a creation of a Cisco
  IOS sensor and are categorized as such:
  
  Apr 13 15:20:02 10.21.5.2 NEST-TCS.NS1.com : Apr 13 15:10:49 :
  %KAL-6-KALAPCIRCUIT-TIMEOUT: [1918] Circuit keepalive
  [10.23.8.101] timeout [KAL_OFFLINE]
  Apr 13 15:18:27 10.21.5.2 NEST-TCS.NS1.com : Apr 13 15:10:44 :
  %KAL-4-KALAPCIRCUIT-DOWN: [1918] Retrying Circuit IP
  [10.23.8.101] (Retry Count [1])
  Apr 13 15:17:08 10.21.5.2 NEST-TCS.NS1.com : Apr 13 15:10:11 :
  %KAL-7-KALTCP-C: [1918] KAL_RSP_OK [10.23.8.101:80]
  numSuccessfulProbes:1
  Apr 13 15:16:27 10.21.5.2 NEST-TCS.NS1.com : Apr 13 15:10:11 :
  %KAL-7-KALTCP-C: [1918] TCP-Connect (seq# 292198339)=> Host
  10.23.8.101:80
  
  parsing rules need to be modified to resolve this.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED: All TSOM users.
  ****************************************************************
  * PROBLEM DESCRIPTION:
  * Some of the Cisco GSS events were not parsed correctly due to
  * incomplete matching pattern.
  ****************************************************************
  * RECOMMENDATION: Install recent Device Rules Update
  *  Package 2012/06
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in the following
  maintenance packages:
  | fix pack | 4.1.1-TIV-TSOM-FP016.
  

Temporary fix

• The fix will be the part of TSOM 4.1/4.1.1
  Device Rules Update Package:
  2012/06.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  OPS MGR CENT MG

• Fixed component ID

  5724P8600

Applicable component levels

• R411 PSY

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