Fixes are available
APAR status
Closed as program error.
Error description
v3.9.0.49 - Platform independent. Environment: ITNM connected to ObjectServer virtual pair. When EventGateway (ncp_g_event) processing events, if a failover happens on the ObjectServer pair (i.e. Primary ObjectServer goes down) - the gate hits a deadlock situation and stops processing events.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All ITNM 3.9 users * **************************************************************** * PROBLEM DESCRIPTION: * * Core or deadlock of the ncp_g_event process can occur at or * * following a resynchronization of events with the Object * * Server. Resynchronize of events happens upon ITNM failover, * * Object Server failover, Object Server reconnection or HUP * * signal sent to ncp_g_event. * **************************************************************** * RECOMMENDATION: * * Restart ncp_g_event. * * | fix pack | 3.9.0-ITNMIP-FP0002 * ****************************************************************
Problem conclusion
Resolved ncp_g_event thread synchronization problems when updating events at resynchronization. SQA Reproduction: Generate a continual event stream with both the RCA and Adaptive Polling plugins enabled. Force a resynchronization of events with the Object Server (eg bring down or bring back up a primary object server in a virtual pair).
Temporary fix
Comments
APAR Information
APAR number
IV19825
Reported component name
NC/PRECISIONIP
Reported component ID
5724O52RC
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-04-18
Closed date
2012-04-30
Last modified date
2012-04-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NC/PRECISIONIP
Fixed component ID
5724O52RC
Applicable component levels
R390 PSN
UP
R390 PSY
UP
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Document Information
Modified date:
30 April 2012