IBM Support

IV19213: CISCOMEMORYPOOL POLICY SHOULD BE CISCOMEMORYPOLL POLICY SO THAT NCP_MEMORY_USAGE_REPORT.XMLIS CONSISTENT AND ACCURATE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ncp_memory_usage_report.xml shows:
    <?xml version="1.0"?>
    <ncp_tool id="ncp_memory_usage_report"
    key="ncp_memory_usage_report" label="Memory Usage Report"
    type="url">
            <url value="../../../tarf/servlet/component"
    target="_blank"
    windowFeatures="ScrollBars=yes,Resizable=yes,Width=1280,Height=1
    024" method="GET">
            <parameter name="b_action" valueType="text"
    text="cognosViewer"/>
            <parameter name="ui.action" valueType="text"
    text="run"/>
            <parameter name="ui.object" valueType="text"
    text="/content/package[@name='Network
    Manager']/folder[@name='Performance
    Reports']/report[@name='Generic T
    rend Analysis']"/>
            <parameter name="ui.name" valueType="text" text="Memory
    Usage"/>
            <parameter name="run.outputFormat" valueType="text"
    text="HTML"/>
            <parameter name="run.prompt" valueType="text"
    text="false"/>
            <parameter name="p_Domain" valueType="domainName" />
            <parameter name="p_PollDefinition" valueType="text"
    text="ciscoMemoryPoll"/>
            <parameter name="p_Hostname" valueType="ncim"
    table="entityData" column="entityName" runOnMainNode="true"/>
    However, when looking at poll policies and poll definitions,
    there does not exist ciscoMemoryPoll, only ciscoMemoryPool.
    I quized L3 and they indicated the following:
    "I think that we actually need to fix the policy name to be
    ciscoMemoryPoll instead of
    ciscoMemoryPool on XML file. Looks like that a typo was done at
    policies.xml file. "
    ITNM IP Level 3
    L3 agreed to an APAR to change the poll policy name from
    ciscoMemoryPool to ciscoMemoryPoll.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * The users launching reports in context from Network Views    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The Memory Usage Report is empty because it is using a poll  *
    * definition ciscoMemoryPoll which don't exist. The right poll *
    * definition name is ciscoMemoryPool                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Replace the tool file at                                     *
    * $NCHOME/precision/profiles/TIPProfile/etc/tnm/tools/ncp_memo *
    * ry_usage_report.xml with the updated version.                *
    *                                                              *
    * | fix pack | 3.9.0-ITNMIP-FP0002                             *
    ****************************************************************
    

Problem conclusion

  • When using the tools file it will launch report using the
    correct poll definition and it will have data.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV19213

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-04-09

  • Closed date

    2012-04-20

  • Last modified date

    2012-04-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R390 PSY

       UP

  • R401 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
20 April 2012