Direct links to fixes
APAR status
Closed as new function.
Error description
Cisco 2800 series routers FDB data can only find by telnet agent . The supported 'show mac-address table' outputs: # show mac-address-table Dynamic Address Count: 20 Secure Address (User-defined) Count: 0 Static Address (User-defined) Count: 0 System Self Address Count: 46 Total MAC addresses: 66 Maximum MAC addreses: 2048 Non-static Address Table: Destination Address Address Type VLAN Destination Port ------------------- ------------ ---- -------------------- xxxxxxxxxxxxxx Dynamic 1 FastEthernet1/0 xxxxxxxxxxxxxx Self 1 Vlan1 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/14 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/4 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/3 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/2 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/10 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/7 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/8 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/0 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/0 xxxxxxxxxxxxxx Self 4080 Vlan4080 For some 2800 devices, the 'show mac-address table' outputs are as below: #sh mac-address-table Destination Address Address Type VLAN Destination Port ------------------- ------------ ---- -------------------- xxxxxxxxxxxxxx Dynamic 1 FastEthernet1/0 xxxxxxxxxxxxxx Self 1 Vlan1 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/14 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/4 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/3 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/2 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/10 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/7 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/8 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/0 xxxxxxxxxxxxxx Dynamic 4080 FastEthernet1/0 xxxxxxxxxxxxxx Self 4080 Vlan4080 "Dynamic Address Count:" till "Non-static Address Table:" are missing, and the logs below appears CDiscoColumnizer::Columnize() could not find the hdr signature in the search field ::DownloadFdbShowMacAddressTable() column headers missing
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNM-IP 3.8 on all platform * **************************************************************** * PROBLEM DESCRIPTION: * * The router FDB data can only find by CiscoSwitchTelnet agent * * . * * * * The supported 'show mac-address table' outputs: * * * * # show mac-address-table * * Dynamic Address Count: 18 * * Secure Address (User-defined) Count: 0 * * Static Address (User-defined) Count: 0 * * System Self Address Count: 47 * * Total MAC addresses: 65 * * Maximum MAC addreses: 2048 * * Non-static Address Table: * * Destination Address Address Type VLAN Destination Port * * ------------------- ------------ ---- * * -------------------- * * ****.****.**** Dynamic 1 FastEthernet1/0 * * ****.****.**** Self 1 Vlan1 * * ****.****.**** Dynamic 4080 FastEthernet1/13 * * ****.****.**** Dynamic 4080 FastEthernet1/3 * * ****.****.**** Dynamic 4080 FastEthernet1/4 * * ****.****.**** Dynamic 4080 FastEthernet1/2 * * ****.****.**** Dynamic 4080 FastEthernet1/11 * * ****.****.**** Dynamic 4080 FastEthernet1/6 * * ****.****.**** Dynamic 4080 FastEthernet1/7 * * ****.****.**** Dynamic 4080 FastEthernet1/0 * * ****.****.**** Dynamic 4080 FastEthernet1/0 * * ****.****.**** Self 4080 Vlan4080 * * * * * * For some routers, the 'show mac-address table' outputs are * * as below: * * * * #sh mac-address-table * * Destination Address Address Type VLAN Destination Port * * ------------------- ------------ ---- * * -------------------- * * ****.****.**** Dynamic 1 FastEthernet1/0 * * ****.****.**** Self 1 Vlan1 * * ****.****.**** Dynamic 4080 FastEthernet1/13 * * ****.****.**** Dynamic 4080 FastEthernet1/3 * * ****.****.**** Dynamic 4080 FastEthernet1/4 * * ****.****.**** Dynamic 4080 FastEthernet1/2 * * ****.****.**** Dynamic 4080 FastEthernet1/11 * * ****.****.**** Dynamic 4080 FastEthernet1/6 * * ****.****.**** Dynamic 4080 FastEthernet1/7 * * ****.****.**** Dynamic 4080 FastEthernet1/0 * * ****.****.**** Dynamic 4080 FastEthernet1/0 * * ****.****.**** Self 4080 Vlan4080 * * * * * * When "Dynamic Address Count:" till "Non-static Address * * Table:" are * * missing, and the logs below appears * * * * CDiscoColumnizer::Columnize() could not find the hdr * * signature * * in the search field * * ::DownloadFdbShowMacAddressTable() column headers missing * **************************************************************** * RECOMMENDATION: * * The fix for this APAR is contained in the following * * maintenance packages: * * fix pack | 3.8.0-ITNMIP-FP0007 * ****************************************************************
Problem conclusion
Problem conclusion: This is caused by the mandatory FDB header text parsing rule. Solution: Remove the check on expected header character such space, dash (-), carriage return (\r) or new line (\n). As the checking is irrelevant when "Dynamic Address Count:" till "Non-static Address Table:" are not part of the FDB header data. With this, both FDB data format can be parsed by CiscoSwitchTelnet agent.
Temporary fix
Comments
APAR Information
APAR number
IV12650
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
380
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-01-04
Closed date
2012-03-15
Last modified date
2012-04-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"380","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
24 August 2023