IV09910: POLLING IS LOST WHEN NEW AOC CLASSES ARE ADDED TO THE POLLPOLICY

APAR status

• Closed as fixed if next.

Error description

• Following procedure  to be able to recreate the issue .
  
  1. Create a Poller with has the complete Cisco Class assigned .
  2. Add a AOC Class for a specific Device ( sub class to Cisco )
  3. Restart ncp_class
  4. Check the polling Definition - Class assignment -> the Master
  Class
  "Cisco" is deselected
  
  And losing polling for Master Cisco class devices.
  
  Another PMR reported   68430,077,649
  

Local fix

• Work around is to manually need to select the Master cisco from
  poll policy. after the new AOC classes are added.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All ITNM users.                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * POLLING IS LOST WHEN NEW AOC CLASSES ARE ADDED TO THE        *
  * POLLPOLICY                                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Currently when a new AOC Class file for a specific           *
  * device(ex: sub class to Cisco) is added, new subclass and    *
  * master Class (in this case "Cisco") is automatically         *
  * excluded(de-selected) from class filter. This  may lead to   *
  * polling being lost for Master Cisco Class. Super classes are *
  * only included if all subclasses are enabled                  *
  * Work Around: Manually select and save the Master class from  *
  * poll policy GUI after the new AOC Classes are added.         *
  * The fix for this APAR requires a major code change and is    *
  * currently a candidate to be addressed in the next major      *
  * release.                                                     *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NC/PRECISIONIP

• Fixed component ID

  5724O52RC

Applicable component levels

• R390 PSN

     UP

• R390 PSY

     UP