IV09910: POLLING IS LOST WHEN NEW AOC CLASSES ARE ADDED TO THE POLLPOLICY

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Following procedure  to be able to recreate the issue .
    
    1. Create a Poller with has the complete Cisco Class assigned .
    2. Add a AOC Class for a specific Device ( sub class to Cisco )
    3. Restart ncp_class
    4. Check the polling Definition - Class assignment -> the Master
    Class
    "Cisco" is deselected
    
    And losing polling for Master Cisco class devices.
    
    Another PMR reported   68430,077,649
    

Local fix

  • Work around is to manually need to select the Master cisco from
    poll policy. after the new AOC classes are added.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All ITNM users.                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * POLLING IS LOST WHEN NEW AOC CLASSES ARE ADDED TO THE        *
    * POLLPOLICY                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Currently when a new AOC Class file for a specific           *
    * device(ex: sub class to Cisco) is added, new subclass and    *
    * master Class (in this case "Cisco") is automatically         *
    * excluded(de-selected) from class filter. This  may lead to   *
    * polling being lost for Master Cisco Class. Super classes are *
    * only included if all subclasses are enabled                  *
    * Work Around: Manually select and save the Master class from  *
    * poll policy GUI after the new AOC Classes are added.         *
    * The fix for this APAR requires a major code change and is    *
    * currently a candidate to be addressed in the next major      *
    * release.                                                     *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV09910

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-11-02

  • Closed date

    2012-12-19

  • Last modified date

    2012-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NC/PRECISIONIP

  • Fixed component ID

    5724O52RC

Applicable component levels

  • R390 PSN

       UP

  • R390 PSY

       UP



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Document information


More support for:

Tivoli Network Manager IP Edition
Discovery and RCA

Software version:

390

Reference #:

IV09910

Modified date:

2012-12-19

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