APAR status
Closed as fixed if next.
Error description
Following procedure to be able to recreate the issue . 1. Create a Poller with has the complete Cisco Class assigned . 2. Add a AOC Class for a specific Device ( sub class to Cisco ) 3. Restart ncp_class 4. Check the polling Definition - Class assignment -> the Master Class "Cisco" is deselected And losing polling for Master Cisco class devices. Another PMR reported 68430,077,649
Local fix
Work around is to manually need to select the Master cisco from poll policy. after the new AOC classes are added.
Problem summary
**************************************************************** * USERS AFFECTED: * * All ITNM users. * **************************************************************** * PROBLEM DESCRIPTION: * * POLLING IS LOST WHEN NEW AOC CLASSES ARE ADDED TO THE * * POLLPOLICY * **************************************************************** * RECOMMENDATION: * * Currently when a new AOC Class file for a specific * * device(ex: sub class to Cisco) is added, new subclass and * * master Class (in this case "Cisco") is automatically * * excluded(de-selected) from class filter. This may lead to * * polling being lost for Master Cisco Class. Super classes are * * only included if all subclasses are enabled * * Work Around: Manually select and save the Master class from * * poll policy GUI after the new AOC Classes are added. * * The fix for this APAR requires a major code change and is * * currently a candidate to be addressed in the next major * * release. * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IV09910
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-11-02
Closed date
2012-12-19
Last modified date
2012-12-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NC/PRECISIONIP
Fixed component ID
5724O52RC
Applicable component levels
R390 PSN
UP
R390 PSY
UP
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Document Information
Modified date:
19 December 2012