IV04531: CODE INFORMATION SHOWN IN DEVICE AVAILABILITY SUMMARY REPORT PDF,CREATES CONFUSION FOR CUSTOMER AND CHART VALUES TRUNCATED.

IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003
IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005

APAR status

• Closed as program error.

Error description

• 1) When executing the Device Availability Summary
  report,customer got some code information in the PDF file at the
  top which creates confusion.
  
  2)The Device Availability Summary report format was initially
  designed for
  html. It won't fit to the pdf format. All the results on right
  side have
  been truncated.
  The report should be modified to add a specific format for pdf
  output.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Code information shown at the top of Device Availability     *
  * Summary Report when running in PDF view and chart values     *
  * truncated.                                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * none                                                         *
  ****************************************************************
  

Problem conclusion

• 1) For the code displayed on the top of the pdf file, it is
  script function
  to be used for automatically report refresh in certain
  frequency. The
  function can be used only if is html and is not applicable to
  pdf. It
  should be disabled for pdf
  
  2)The Device Availability Summary report format was initially
  designed for html. It won't fit to the PDF format. All the
  results on right side have been truncated.
  The report should be modified to add a specific format for PDF
  output.
  
  The following fixpacks will contain the fix:
  | fix pack | 3.9.0-ITNMIP-FP0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV NETWK MGR I

• Fixed component ID

  5724S4500

Applicable component levels

• R390 PSN

     UP

• R390 PSY

     UP