IV01854: APPROVAL INSTRUCTIONS NOT SHOWING UP PROPERLY IN SELF SERVICE UI

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Approval Instructions not showing up properly in Self Service
    UI
    Description: Customer is developing a workflow, in the
    Administrative
    Console in view Request the instructions are corrects, one line
    per each
    attribute, but in the Self console in the Instruction Detail,
    the
    attributes are in sequence in a single line.
    
    In the Self Service UI, the line feeds/carriage returns are
    ignored.
    This worked in earlier version of Fire Fox, specifically 3.6.13
    and
    earlier.
    
    Steps to Duplicate: I added a script box and approval box prior
    to the
    Create Person extension in the Add Person operation.
    
    In the script box, I have the following java script:
    
      var personObj = person.get();
      var instructionsTmp = "\nPerson Creation Details\n\n";
      instructionsTmp = instructionsTmp + "Full Name = " +
      personObj.getProperty("cn")[0] + "\n\n";
      instructionsTmp = instructionsTmp + "Please approve or reject
    the
         person creation by clicking on the Approve or Reject radio
    buttons
         below!";
      instructions.set(instructionsTmp);
    
    On the "Action Text" tab in the approval box, I have the
    following as
    the action text:
    
      <JS>instructions.get();</JS>
    
    When I then add a person, the View Activities > Approval Details
    in the
    UI Console (whether you are logged on as ITIM Manager reviewing
    activities for a user or while logged on to the UI Console as
    the
    approver), the line feeds/carriage returns are utilized to
    format how
    the Instructions are displayed to the user.
    
    But in the SSUI, the line feeds/carriage returns are removed
    from the
    Instruction Details when displaying the Approval details.
    
    Desired Behavior: Client wants the Instruction Details to appear
    in the
    SSUI as they do in the ITIM UI Console.
    
    Environment:
    
    ITIM 5.1 FP6
    Fire Fox 3.6.17
    

Local fix

  • n/a
    

Problem summary

  • Users affected:
    Customers using Self Service UI to look at Approval Instructions
    

Problem conclusion

  • This fix for this APAR is contained in the
    following maintenance packages:
    | Interim Fix | 5.1.0.7-TIV-TIM-IF0030
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV01854

  • Reported component name

    IBM TIV IDENT M

  • Reported component ID

    5724C3405

  • Reported release

    510

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-06-15

  • Closed date

    2011-07-21

  • Last modified date

    2012-11-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • SERVER
    

Fix information

  • Fixed component name

    IBM TIV IDENT M

  • Fixed component ID

    5724C3405

Applicable component levels

  • R510 PSY

       UP



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Document information


More support for:

IBM Security Identity Manager

Software version:

5.1

Reference #:

IV01854

Modified date:

2012-11-15

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