APAR status
Closed as program error.
Error description
Environment: mySAP 6.2.0 IF12 ITM 6.2.2 FP03 Windows Server EE 2003 SP2 R2 Problem Description: tacmd addsystem for ITM SAP agent removes registry setting CT_CMSLIST Detailed Recreation Procedure: 1. Remotely deploy the SAP agent creating 1 instance. 2. Right Click on the instance & select reconfigure. 3. Click "OK" on "Agent Advanced Configuration" window. 4. Then click "Cancel" on "mySAP Agent configuration" window. 2. After reconfigure the agent, property "CT_CMSLIST" gets deleted from the registry.
Local fix
Add CT_CMSLIST to the KSAENV file
Problem summary
ERROR DESCRIPTION: Environment: mySAP 6.2.0 IF12 ITM 6.2.2 FP03 Windows Server EE 2003 SP2 R2 Problem Description: tacmd addsystem for ITM SAP agent removes registry setting CT_CMSLIST Detailed Recreation Procedure: 1. Remotely deploy the SAP agent creating 1 instance. 2. Right Click on the instance & select reconfigure. 3. Click "OK" on "Agent Advanced Configuration" window. 4. Then click "Cancel" on "mySAP Agent configuration" window. 2. After reconfigure the agent, property "CT_CMSLIST" gets deleted from the registry. Also if we create instanse remotely then this issue occurs. After applying 6.2.0-TIV-ITM_SAP-IF0012/IF0013, "tacmd addsystem" for ITM SAP agent removes registry setting CT_CMSLIST. Resovles the issue of creating new SAP agent instance remotely when SAP Agent patch level 6.2.0-TIV-ITM_SAP-IF0014 is applied. SAP Agent instance created with lower version will still face this issue.
Problem conclusion
The formal fix for this APAR is contained in the following package: IBM(R) Tivoli(R) Monitoring for Applications: mySAP Agent, Version 6.2.0 Limited Availability Fix: 0014, 6.2.0-TIV-ITM_SAP-IF0014 Component ID: 5724B97SO Date: September, 2011
Temporary fix
Add CT_CMSLIST to the KSAENV file
Comments
APAR Information
APAR number
IV01667
Reported component name
ITMF APPL - SAP
Reported component ID
5724B97SO
Reported release
620
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-06-12
Closed date
2011-09-15
Last modified date
2011-09-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITMF APPL - SAP
Fixed component ID
5724B97SO
Applicable component levels
R620 PSY
UP
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Document Information
Modified date:
27 July 2021