A fix is available
APAR status
Closed as program error.
Error description
When using an SLM policy with a threshold algorithm of "high-low", DataPower has difficulty returning to the initial state after the low period is reached.
Local fix
Restarting the DataPower Gateway returns the processing to the low state.
Problem summary
SLM high-low threshold with error count threshold type might cause a scenario where the threshold is reached but never reset, which causes all messages monitored by the SLM policy to be rejected.
Problem conclusion
Fix is available in 2018.4.1.10 For a list of the latest fix packs available, please see: http://www-01.ibm.com/support/docview.wss?uid=swg21237631
Temporary fix
Comments
APAR Information
APAR number
IT31444
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
18X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-01-08
Closed date
2020-02-20
Last modified date
2020-02-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R18X PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]
Document Information
Modified date:
27 September 2021