IT30959: PCOM: PCSWS CRASH IN KEYBOARD SETUP AFTER SETTING LONG PATH FOR MACRO/SCRIPT DIRECTORY

IBM Personal Communications 14.0.2
IBM Personal Communications 13.0.4

APAR status

• Closed as program error.

Error description

• User set a 173 character path for the Macro/Script directory.
  Then opened the Keyboard Setup and Customize panel to change
  some key mapping. When the Customize Keyboard dialog is closed
  the emulator screen goes away and a PCSWS.EXE crash is logged
  in the Application Event log.
  
  It did not crash with a 141
  character path for the Macro/Script.
  
  Faulting application
  name: pcsws.exe, version: 13010.0.18068.754, time stamp:
  0x5aa234f6
  Faulting module name: unknown, version: 0.0.0.0,
  time stamp: 0x00000000
  Exception code: 0xc0000005
  Fault offset:
  0x4d726564
  Faulting process id: 0x326c
  Faulting application
  start time: 0x01d58aa6220b5af8
  Faulting application path:
  C:\Program Files (x86)\IBM\Personal
  Communications\pcsws.exe
  Faulting module path: unknown
  Report
  Id: 6c90ad87-13ab-4fc7-8f25-24063a6ad7fc
  Faulting package full
  name:
  Faulting package-relative application ID:
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Personal Communications users                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * PCSWS crashes when the macro directory path length exceeds   *
  * 144 characters.                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Steps to recreate the problem:
  1. Open a PCOMM display session
  2. Connect to the host
  3. Go to Settings Menu-> Macro/Scripts
  4. Specify the Path Length of more than 173 Character under
  Macro/Scripts Directory
  5. Click OK
  6. Go to Settings Menu-> Keyboard Setup
  7. Click customize
  8. Set F1-> Ctrl to a macro name
  9. Save the Changes
  10. Exit out of the Dialog
  11. Click OK from Keyboard Setup panel and PCSWS will crash
  

Problem conclusion

• PCSWS.EXE has been changed to set the Windows standard character
  length for macro directory path.
  
  Fix scheduled for PCOM 14.0.2 (32 bit) Refresh Pack
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• PCSWS
  

Fix information

• Fixed component name

  PCOMM COMBO-ENG

• Fixed component ID

  5639I7000

Applicable component levels

• RD00 PSN

     UP

• RE00 PSY

     UP