IBM Support

IT29828: CWZIP3529E ENSURE THAT YOUR CALL HOME CONFIGURATION / UPDATE TO THE EVENT.

Fixes are available

IBM Cloud Pak System Version 2.3.0.1
IBM PureApplication Version 2.3.0.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Cloud Pak System / PureApplication System
UPdate the following message/event as follows.

CWZIP3529E_action=Ensure that your Call Home
configurationsettings
are correct and that your system can communicate
with IBM. If required, contact IBM Support to request that the
service ticket be closed.  If the error message is "CWZIP3554E
Connection to the remote host failed.",  the problem seems to be
 caused on your network. Please ensure that your network can be
connected to IBM.

Local fix

  • 



Problem summary


    

  • CWZIP3529E - Fix pervasive problems with Call Home

    



Problem conclusion


    

  • UI Message was changed to reflect the corrent information in
call home event - Fixed on Cloud Pak System 2.3.0.1 level.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT29828
    • 

  • Reported component name
    BLS W3550 FLASH
    • 

  • Reported component ID
    5725Z1700
    • 

  • Reported release
    224
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-08-01
    • 

  • Closed date
    2019-09-28
    • 

  • Last modified date
    2019-09-28
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BLS W3550 FLASH
    • 

  • Fixed component ID
    5725Z1700
    • 



Applicable component levels


    

  • R230  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSL5ES","label":"PureApplication Software"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"224"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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