IT28394: A BLANK PAGE APPEARS IN THE REST API UI WHEN CALLING THE GETUSERACCOUNTS API IN V5.2.6.3_5

APAR status

• Closed as program error.

Error description

• Error Description:
  IBM Sterling B2B Integrator V5.2.6.3_5
  When the IBM Sterling B2B Integrator REST API user logs into the
  UI and calls the GetUserAccounts API, the result is a blank
  page.
  
  This does not happen in every SBI environment, just in a few of
  the test/QA environments.
  Other REST API calls are working with no errors.
  You can load in a specific user account if you search for a
  specific one.
  
  Error in the liberty log
  com.ibm.tenx.ws.WebServiceServlet                            E
  GORCR9999E:                 None: java.lang.OutOfMemoryError:
  Java heap space
  com.ibm.tenx.ws.WebServiceException: java.lang.OutOfMemoryError:
  Java heap space
  at
  com.ibm.tenx.ws.ui.WebServiceBrowser.execute(WebServiceBrowser.j
  ava:561)
  at
  com.ibm.b2b.api.IntegratorWebServiceBrowser.execute(IntegratorWe
  bServiceBrowser.java:32)
  at
  com.ibm.tenx.ws.WebServiceServlet.processWebServiceRequest(WebSe
  rviceServlet.java:282)
  at
  com.ibm.tenx.ws.WebServiceServlet.service(WebServiceServlet.java
  :202)
  at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr
  apper.java:1290)
  at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:778)
  at
  com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(Ser
  vletWrapper.java:475)
  at
  com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(We
  bAppFilterChain.java:152)
  at
  com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
  FilterChain.java:94)
  at
  com.ibm.b2b.api.swagger.SimpleCORSFilter.doFilter(SimpleCORSFilt
  er.java:23)
  at
  com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(Fi
  lterInstanceWrapper.java:207)
  at
  com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp
  FilterChain.java:91)
  at
  com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebA
  ppFilterManager.java:1021)
  at
  com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters
  (WebAppFilterManager.java:1143)
  at
  com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleReques
  t(CacheServletWrapper.java:82)
  at
  com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.
  java:938)
  at
  com.ibm.ws.webcontainer.osgi.DynamicVirtualHost$2.run(DynamicVir
  tualHost.java:278)
  at
  com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink$T
  askWrapper.run(HttpDispatcherLink.java:967)
  at
  com.ibm.ws.http.dispatcher.internal.channel.HttpDispatcherLink.w
  rapHandlerAndExecute(HttpDi
  

Local fix

• STRRTC - 578630
  SB/SB
  Circumvention:
  None.
  

Problem summary

• Users Affected:
  REST API users for User Accounts
  
  Problem Description:
  
  When the IBM Sterling B2B Integrator REST API user logs into the
  UI and calls the GetUserAccounts API, the result is a blank
  page.
  
  Platforms Affected:
  All
  

Problem conclusion

• Resolution Summary:
  
  A code fix is provided.
  
  Delivered In:
  5020604_2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STR B2B INTEGRA

• Fixed component ID

  5725D0600

Applicable component levels