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IT27826: PUREAPPLICATION SYSTEM: SYSTEM BACKUP FAILS WITH CWZIP9548E - REASON: BLOCKING JOB WAIT THRESHOLD EXCEEDED WAITING ON CREATE

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APAR status

  • Closed as program error.

Error description

  • A scheduled System Backup task failes with the following errors:


CWZIP9513W The backup operation for System Backup pure01 has
failed. The cause of the failure is:
CWZIP9548E Return from IWD on backup with status
java.lang.Exception: IPAS Job 2 of 3 failed with reason:
Blocking job wait threshold exceeded waiting on create.

pooljvm.1541459190694.25965 [11-05-18 23:53:03] 0204 pooltask
    |
java.lang.Exception: Blocking job wait threshold exceeded
waiting on
create.
job.queue.waitForOtherJobsToFinish(queue.groovy:1038)
job.queue.start(queue.groovy:783)
pooltask$_run_closure1_closure2.doCall(pooltask.groovy:155)
zero.core.groovysupport.GroovySupportMetaClass.invokeMethod
(GroovySupportMetaClass.java:54)
utils.thread.withHungThreadTimeout(thread.groovy:185)
pooltask$_run_closure1.doCall(pooltask.groovy:151)
zero.core.groovysupport.GroovySupportMetaClass.invokeMethod
(GroovySupportMetaClass.java:54)
utils.thread$_inThreadGroupNonBlocking_closure3.doCall(thread.gr
oovy:
247)
zero.core.groovysupport.GroovySupportMetaClass.invokeMethod
(GroovySupportMetaClass.java:54)
java.lang.Thread.run(Thread.java:798)

Local fix

  • Try rescheduling the System Backup for a different time.

Problem summary

  • Backup jobs were failing due to exceeding the timing threshold.

Problem conclusion

  • Increase timeout In ipas,job/config/events.config -
/config/jobs/waitThreshold/backup_completebackupjob to 60
minutes (3600) - Fixed on Cloud Pak System 2.3.0.1

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT27826
    • 

  • Reported component name
    PAPP SYS 8382 I
    • 

  • Reported component ID
    5725G3200
    • 

  • Reported release
    225
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-01-21
    • 

  • Closed date
    2019-09-29
    • 

  • Last modified date
    2019-09-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    PAPP SYS 8382 I
    • 

  • Fixed component ID
    5725G3200
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSM8NY","label":"PureApplication System"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"225","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            29 September 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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