IT25593: PCOM: PRINT SCREEN OF ISPF PANEL GIVE GARBAGE OUTPUT AFTER 6.0.4 LEVEL

IBM Personal Communications 13.0.2
IBM Personal Communications 12.0.4.1

APAR status

• Closed as program error.

Error description

• Personal Communications 12.0.2
  
  Print Screen of some ISPF panels results in unreadable
  characters after the first line of text. This worked OK using
  PCOM 6.0.4 level.
  
  Some ISPF panels use APL graphics characters to draw lines and
  boxes around the text. When AICAPL font is installed into
  Windows, the bad output is produced.
  

Local fix

• Remove AICAPL font from Windows operating system.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Personal Communications users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Garbage characters are printed on ISPF screens with          *
  * ⠜pcsapl.ttf⠝ font installed.                             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Steps to recreate the problem:
  
  1. Go to PCOMM install directory and install pcsapl.ttf font
  2. Verify AICAPL: font installation in %fonts%
  3. Connect to z/OS host using PCOMM
  4. Login and navigate to ISPF screen
  5. Click on ⠜Print Screen⠝ in the Menu bar.
  
  Printed output has garbage characters
  

Problem conclusion

• This problem occurred due to APL characters not getting
  processed. PCSPD.DLL changes are made to process APL characters
  for all Host Code pages other than 1377 (design).
  
  Fix scheduled for PCOM 12.0.4.1 Fix Pack and PCOM 13.0.2.0
  Refresh Pack
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• PCSPD
  

Fix information

• Fixed component name

  PCOMM COMBO-ENG

• Fixed component ID

  5639I7000

Applicable component levels

• RC00 PSY

     UP

• RD00 PSY

     UP