IBM Support

IT24538: ERROR WHEN INSTALLING FILEPATH ON LINUX RH 7.4 "INSMOD: ERROR: COULD NOT INSERT MODULE FILEPATH.KO"

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • After compiling the filepath rpm, the installation fails
    with:
    
       1:TIVsm-filepath-8.1.4-0          
    ################################# [100%]
    insmod: ERROR: could not insert module filepath.ko: Operation
    not permitted
    ERROR: Failed to start filepath with error 1
    
    This happens because the makefile provided with the source code
    does not detect correctly the Red Hat 7.4 version it is running
    on.
    
    IBM Spectrum Protect Versions Affected: 7.1.4 (or higher) and
      8.1 client on Linux  x86_64 Red Hat 7.4 platform
    
    
    Initial Impact: Medium
    
    Additional Keywords:  TSM journal jbb Red Hat
    

Local fix

  • Contact IBM Support if journaling is needed and no official fix
    available yet
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of JBB for Linux 8.1.4 on RedHat 7.4 that have         *
    * installed RedHat updates.                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The filepath.ko file is built successfully, but will not     *
    * load properly.  When loading is attempted the following      *
    * error will be displayed.                                     *
    *                                                              *
    * [root@RHEL-7 test]# /opt/filepath/filepath start             *
    * insmod: ERROR: could not insert module filepath.ko:          *
    * Operation not permitted                                      *
    *                                                              *
    * The following message will be written to the system messages *
    * file.                                                        *
    *                                                              *
    * [root@RHEL-7 test]# tail /var/log/messages                   *
    * Apr 16 10:33:44 RHEL-7 kernel: [hook.c  1782] TsmJbb ERROR   *
    * init_module: The mount structure does not match the          *
    * currently running kernel version. One option is to install   *
    * the source rpm for the kernel version and rebuild filepath.  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.6. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    * See  also Problem Conclusion                                 *
    ****************************************************************
    

Problem conclusion

  • Spectrum Protect JBB for Linux has an open source driver
    component which must be installed.  The customer must build the
    rpm to install the driver.  This is needed since the driver is
    kernel version dependent.  During the install of the package is
    when the error message is seen.  A new open source package can
    be requested from TSMOSREQ@us.ibm.com if this type of error
    occurs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24538

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-03-27

  • Closed date

    2018-06-04

  • Last modified date

    2018-06-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels



Document information

More support for: Tivoli Storage Manager

Software version: 81L

Reference #: IT24538

Modified date: 04 June 2018


Translate this page: