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IT24394: PUREAPPLICATION SYSTEM: STARTING A STORED VM FAILS WITH CWZIP8732E INFORMATION ABOUT THE PORT GROUP FOR VLAN ID NULL

A fix is available

IBM PureApplication Version 2.2.5.3

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APAR status

  • Closed as program error.

Error description

  • Powering on a stored virtual machine fails with job log message
"CWZIP8732E Information about the port group for VLAN ID null
could not be obtained"
The job log for powering on the VM shows messages such as:
pooljvm.1520971857760.11999 [MM-DD-YY hh:mm:ss] 1461
hypervisors.VMwareVirtualMachine | Addresses with MAC:
[00:50:56:9a:21:56:b218060d-9f4b-48fe-bf80-9e58f9fca878,
00:50:56:9a:4d:1a:11a348af-8a23-4eb5-8188-f403ac8fbb85]
pooljvm.1520971857760.11999 [MM-DD-YY hh:mm:ss] 1461
hypervisors.VMwareVirtualMachine | VirtualEthernet card found
MAC: 00:50:56:9A:4D:1A
pooljvm.1520971857760.11999 [MM-DD-YY hh:mm:ss] 1461
hypervisors.VMwareVirtualMachine | Unable to guess which
address entry corresponds to MAC: 00:50:56:9A:4D:1A
pooljvm.1520971857760.11999 [MM-DD-YY hh:mm:ss] 1461
hypervisors.VMwareVirtualMachine | VirtualEthernet card found
MAC: 00:50:56:9A:21:56
pooljvm.1520971857760.11999 [MM-DD-YY hh:mm:ss] 1461
hypervisors.VMwareVirtualMachine | Unable to guess which
address entry corresponds to MAC: 00:50:56:9A:21:56
pooljvm.1520971857760.11999 [MM-DD-YY hh:mm:ss] 1461
com.ibm.purescale.iaas.vmware.VirtualMachine |
attachNICToNewVlan >>>> attachNICToNewVlan

Local fix

  • 



Problem summary


    

  • VM not powering on - CWZIP8732E Information about the port
group for VLAN ID null could not be obtained.

    



Problem conclusion


    

  • This has been fixed in PureApplication Fixpack 2.2.5.3.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT24394
    • 

  • Reported component name
    PAPP SYS 8382 I
    • 

  • Reported component ID
    5725G3200
    • 

  • Reported release
    222
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-03-15
    • 

  • Closed date
    2019-02-22
    • 

  • Last modified date
    2019-02-22
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • UNKNOWN

    



Fix information


    

  • Fixed component name
    PAPP SYS 8382 I
    • 

  • Fixed component ID
    5725G3200
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSM8NY","label":"PureApplication System"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2.2.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            22 February 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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