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IT24294: PUREAPPLICATION SYSTEM: SYSTEM LOGS MIGHT NOT BE COLLECTED FOR ALL STORAGE NODES IN A RACK

Fixes are available

IBM PureApplication Version 2.2.5.1
IBM Cloud Pak System Version 2.3.0.1
IBM PureApplication Version 2.3.0.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Collecting system logs for storage nodes might fail to collect
the requested data.
In file systemlogs.gather.xxx.log, the following message is an
indication for this APAR:
systemlogs.CollectionResults | retrieve.v7000_collection:
Missing privateKey

Local fix

  • N/A

Problem summary

  • Log collection for storage components is incomplete.

Problem conclusion

  • Changed the systemlog codes to access a storage node by using
username/password if no private key - Fixed on 2.2.5.0

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT24294
    • 

  • Reported component name
    BLS HW W3550 FL
    • 

  • Reported component ID
    5725Z17HW
    • 

  • Reported release
    223
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-03-06
    • 

  • Closed date
    2019-09-29
    • 

  • Last modified date
    2019-09-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BLS HW W3550 FL
    • 

  • Fixed component ID
    5725Z17HW
    • 



Applicable component levels


    

  • R225  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSL5ES","label":"PureApplication Software"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"223"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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