IBM Support

IT24162: 503 SERVICE UNAVAILABLE ERROR IS DISPLAYED WHEN YOU TRY TO ACCESS THE DASHBOARD

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • 503 Service Unavailable error is displayed when you try to
    access the dashboard and when the dashboard-related war files
    are deployed on a custom HTTP adapter.
    

Local fix

  • RTC NO: 561128
    

Problem summary

  • Users Affected:
    All
    
    Problem Desription:
    
    503 Service Unavailable error is displayed when you try to
    access the dashboard and when the dashboard-related war files
    are deployed on a custom HTTP adapter.
    
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020603_5
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT24162

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-22

  • Closed date

    2018-02-26

  • Last modified date

    2018-03-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
06 March 2018