IBM Support

IT23725: MONITORING PORTLETS ARE NO MORE AVAILABLE AFTER UPGRADE TO V5.2.5_17

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APAR status

  • Closed as program error.

Error description

  • After installing IBM Sterling B2B Integrator V525_17, monitoring
portlets are no more available.

Following error message is raised in the ui.log file:

[2017-11-16 18:13:04.688] DEBUG [DashBoard:getDBUsageChart] END
[2017-11-16 18:13:04.717] DEBUG Entering DLSSOFilter
[2017-11-16 18:13:04.745] DEBUG Entering DLSSOFilter
[2017-11-16 18:13:04.751] ERROR Dashboard Error:
java.lang.ClassNotFoundException:
        Requested Action not found: Error
        Turbine looked in the following modules.packages path:
        [org.apache.jetspeed.modules,
org.apache.turbine.modules]
        at
org.apache.turbine.modules.ActionLoader.getInstance(ActionLoader
.java:174)
        at
org.apache.turbine.modules.ActionLoader.exec(ActionLoader.java:1
22)
        at
org.apache.turbine.modules.pages.DefaultPage.doBuild(DefaultPage
.java:143)
        at org.apache.turbine.modules.Page.build(Page.java:90)
        at
org.apache.turbine.modules.PageLoader.exec(PageLoader.java:123)
        at org.apache.turbine.Turbine.doGet(Turbine.java:563)
        at
javax.servlet.http.HttpServlet.service(HttpServlet.java:693)
        at
javax.servlet.http.HttpServlet.service(HttpServlet.java:806)
        at
org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.jav
a:511)
        at
org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.j
ava:401)
        at
org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandle
r.java:216)
        at
org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.j
ava:182)
        at
org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.j
ava:768)
        at
org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java
:450)
        at
org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:329
)
        at
org.mortbay.jetty.servlet.Dispatcher.error(Dispatcher.java:135)

Local fix

  • STRRTC - 556137
JMB / JMB
Circumvention: None

Problem summary

  • Users Affected:
All

Problem Description:
Monitoring portlets no more availble after upgrade to V5.2.5_17.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:

A code fix is provided.

Delivered In:
5020500_18
5020601_10
5020602_6
5020603_6

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT23725
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    525
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-01-12
    • 

  • Closed date
    2018-01-17
    • 

  • Last modified date
    2018-07-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            15 July 2018
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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