IT23707: SPECTRUM CONTROL REPORTING VOLUME DELETION ALERTS REFERENCING THE INCORRECT STORAGE SUBSYSTEM.

IBM Spectrum Control 5.2.16 - Linux Server
IBM Spectrum Control 5.2.16 - Windows Server
IBM Spectrum Control 5.2.16 - AIX Server
IBM Spectrum Control V5.2.16 (March 2018)
IBM Spectrum Control V5.2.17 (May 2018)

APAR status

• Closed as program error.

Error description

• A volume was deleted from a V7000 device located at Site A.
  The alert references the volume as belonging to an SVC device
  located at Site B.
  
  In an observed case, the two storage devices have separate IP
  addresses and are in two physically different
  locations.
  
  The fix for this APAR will prevent alerts from choosing the
  wrong storage device name when volume deletion alerts
  are triggered.
  
  RECREATE STEPS:
  N/A
  
  ________________________________________________________________
  DB2 Version used for Server:  		N/A
  The defect is against component:  	5608TPC00
  Server/Manager build/release (TPC):  	5.2.15.2
  
  ________________________________________________________________
  Problem as described by customer:  	Incorrect volume deletion
  alert contents
  Initial customer impact (low/med/high): med
  

Local fix

• Local Fix:  Apply fixing Spectrum Control version when available
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control 5.2.x users monitoring storage devices  *
  * with alerts configured for volume deletion                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Alert was triggered for volume deletion but for the wrong    *
  * storage device.                                              *
  *                                                              *
  * A volume was deleted from a V7000 device located at Site A.  *
  * The alert references the volume as belonging to an SVC       *
  * device located at Site B.                                    *
  *                                                              *
  * In an observed case, the two storage devices have separate   *
  * IP addresses and are in two physically different locations.  *
  *                                                              *
  * The fix for this APAR will prevent alerts from choosing the  *
  * wrong storage device name when volume deletion alerts are    *
  * triggered.                                                   *
  *                                                              *
  * A partial fix was included in Spectrum Control 5.2.16, and   *
  * the complete fix is targeted for 5.3.1                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fix maintenance when available                         *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  
  IBM Spectrum Control 5.3.1  |  5.3.1-IBM-SC   (release target
  Nov 2018)
  
  http://www.ibm.com/support/docview.wss?&uid=swg21320822
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels